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About the Role
We are searching for a Front Office Specialist II Urgent Care professional who thrives in a fast-paced environment, responsible for both clinical and non-clinical duties. This role involves gathering information, assessing patients, and providing direct care, working collaboratively with a healthcare team to deliver appropriate care for low-acuity pediatric patients.
Responsibilities
- Assists with the collection of patient/family data.
- Assists in the collection of patient/family data that may include biophysical, developmental, cultural, and environmental information per site protocol.
- Collects and documents vital signs, height/weight, and reason for visit.
- Graphs data per site protocol.
- Documents current medications, allergies, and other information per site protocol with 100% accuracy.
- Uses scripting where appropriate.
- Adheres to standards of behavior.
- Coordinates referrals, ensuring that the family has contact information for referral and any necessary documentation needed for the referral.
- Provides general patient care.
- Administers medication and immunizations.
- Collects Specimens and Performs Laboratory Test.
- Provides operational support, performs reception duties & screens phone calls.
- Reviews billing information & Process patient payments.
- Maintains integrity of the medical record and monitors patient information and other practice data.
- Undergoes respiratory fit testing in compliance with occupational health and safety standards.
Requirements
- Required H.S. Diploma or equivalent.
- Required BLS - Cert-Basic Life Support by the American Heart Association.
- 2 years related experience.
Skills
- Clinical duties
- Non-clinical duties
- Direct patient care
- Healthcare team collaboration
- Biophysical assessment
- Psychosocial assessment
- Developmental assessment
- Cultural assessment
- Environmental assessment
- Vital signs collection
- Height/weight measurement
- Reason for visit documentation
- Data graphing
- Medication documentation
- Allergy documentation
- Scripting
- Referral coordination
- General patient care
- Medication administration
- Immunization administration
- Specimen collection
- Laboratory testing
- Operational support
- Reception duties
- Phone screening
- Billing information review
- Patient payment processing
- Medical record integrity
- Patient information monitoring
- Practice data monitoring
- Respiratory fit testing
Location
- Greater Houston area
- Austin, Texas
Work Type
- Part-time
- Urgent Care
Experience Level
- 2 years related experience
Education Level
- H.S. Diploma or equivalent
- Graduation from a medical assisting or emergency medical technician program (Preferred)
About the Company
- Texas Children’s Urgent Care offers high-quality, efficient and affordable after-hours patient care in nine convenient community locations across the greater Houston area.
- Texas Children’s Urgent Care has also expanded to serve the children and families of Austin, Texas, with its first community location in South Austin.
- Staffed by board-certified pediatricians who have privileges at Texas Children’s Hospital, our Urgent Care team can diagnose and treat a wide variety of common pediatric ailments, illnesses and conditions, including: asthma, strep throat, fever, minor burns, influenza, ear infections, allergic reactions and more.
- We also provide procedures such as antibiotic injections, breathing treatments, fracture care and splinting, IV (intravenous) fluids, lab services, laceration repair and x-rays on-site.
- To join our community of 15,000+ dedicated team members, visit texaschildrenspeople.org for career opportunities.
Equal Opportunity
- Texas Children’s is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children's without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.