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About the Role

The Strategy & Operations team translates company strategy into execution. As Chief of Staff to the GM of Housing, you will be a trusted thought partner and execution owner for critical initiatives within the Housing division. You will help define and operationalize strategic priorities, operating cadence, and success metrics, supporting the GM and functional leaders in translating high-level goals into executable plans. You will also own high-impact initiatives from strategy through execution.

Responsibilities

Partner closely with the GM of Housing and functional leaders to define divisional priorities, roadmaps, and operating plans, ensuring alignment with company-level strategy.
Translate divisional goals into a clear operating system that enables strong cross-functional coordination and execution.
Own and drive end-to-end strategic initiatives for the Housing division, from problem definition and strategy development through execution and delivery of outcomes.
Distill progress into executive-facing monthly memos and facilitate review meetings that drive strategic conversations and decisions.
Communicate effectively with senior stakeholders, navigating complex problem sets with clarity and agility.
Operate at top-decile levels of speed and productivity, dealing constructively with pressure, debate, and competing priorities.
Continuously improve processes, streamline collaboration, and proactively identify opportunities to optimize how the division operates.

Requirements

8+ years of professional experience, ideally including time in management consulting and/or in a high-growth start-up within a Strategy, Business Operations, or Chief of Staff function.
Entrepreneurial mindset, energized by the ambiguity and pace of 0-to-1 building.
Exceptional conceptual thinker who can move fluidly from strategy to execution and make amorphous problems tractable.
Highly collaborative operator with strong interpersonal skills, able to drive alignment and outcomes through influence rather than authority.
Thrives in fast-paced, dynamic environments and maintains composure amid competing priorities.
Strong bias for action, paired with obsessive attention to detail and a high bar for work quality.
Excellent written and verbal communicator, skilled at distilling complexity into clear, concise narratives and executive-ready materials.
Exceptionally quantitative, combining advanced financial modeling skills with fluency in quantitative analysis, budgeting, and forecasting.

Skills

Management consulting
Strategy
Business Operations
Chief of Staff function
Conceptual thinking
Collaboration
Interpersonal skills
Influence
Communication
Financial modeling
Quantitative analysis
Budgeting
Forecasting

Location

New York Headquarters
NY/NJ area

Work Type

Hybrid
On-site

Experience Level

8+ years of professional experience

Salary/Compensations

$216,000—$270,000 USD

Benefits

Competitive medical, dental, and vision
Company equity
401(k) plan with company match
Unlimited paid time off + 13 company paid holidays
Parental leave
Free Flex subscription
Competitive compensation + company equity
Unlimited PTO
Relocation assistance program

About the Company

Flex is a growth-stage, NYC headquartered FinTech company creating the best rent payment experience.
Flex enables users to pay rent throughout the month on a schedule that better fits their finances and budget.
Our mission is to empower as many renters as possible with flexibility over their most significant recurring expense.
We are growing quickly, but deliberately, with a focus on building an inclusive culture.
Our dynamic team has incredible perspectives to share.

Equal Opportunity

We take great pride in being an equal opportunity workplace.