About the Role
As a Strategic Account Manager in Red Hat Japan Enterprise MSR's sales team, you will drive revenue, profit, and customer satisfaction by leveraging Red Hat's products and services for major manufacturing, distribution, and service industry clients in Japan. You will manage and maintain relationships with C-level executives and key stakeholders, understanding their needs and market trends to develop strategies for Red Hat's continued growth. You will lead the account team, coordinating sales specialists, presales, and consulting services resources.
Responsibilities
- Manage customer relationships with designated global accounts that are important and strategically significant to Red Hat.
- Maintain and develop new relationships within designated accounts, positioning Red Hat as a key business partner at all organizational levels, including C-level executives.
- Establish global account strategies and plans with clear objectives, actions, owners, and sales targets, considering quarterly goals and the overall strategic development of accounts.
- Provide account team leadership, sharing best practices for success and guiding the team towards achievement.
- Collaborate with presales, support, and consulting services teams to grow Red Hat's entire product portfolio within assigned accounts.
- Manage the entire sales cycle from prospect to close for the full product portfolio, with a focus on accurate forecasting and pipeline development.
- Support collaboration among relevant teams and create a vision for the accounts they manage.
- Introduce new and innovative methods and work with teams to achieve customer needs and sales objectives.
- Demonstrate a growth mindset, ability to make the impossible possible, and leadership in engaging others.
Requirements
- Over 5 years of experience in enterprise IT sales with a proven track record of managing large enterprise accounts, including setting account strategy, delivering committed forecasts, and exceeding sales targets.
- Experience as the sole point of contact for major accounts, including experience collaborating and coordinating with teams such as overlay sales, presales, and consulting services.
- A solutions selling mindset within companies offering multiple products and services.
- Personal motivation to succeed in a fast-paced and dynamic environment.
- Knowledge of the manufacturing, distribution, and service industries, including market and competitor knowledge.
- Knowledge and passion for Linux and open source technologies.
Skills
- Excellent Japanese and English communication skills (written and verbal) are a plus.
Location
- Japan
Work Type
- Full-time
Experience Level
- 5+ years of enterprise IT sales experience
About the Company
- Red Hat is the world's leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies.
- Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role.
- Red Hatters are encouraged to bring their best ideas, no matter their title or tenure.
- We're a leader in open source because of our open and inclusive environment.
- We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.
Equal Opportunity
- Red Hat is proud to be an equal opportunity workplace and an affirmative action employer.
- We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
- Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants.
