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About the Role
As an Access Associate, you will be responsible for administrative support duties including greeting patients, performing check-in and check-out procedures, and processing payments. This role requires a warm and inviting disposition as you will be the first point of contact for patients and their families.
Responsibilities
- Manage incoming calls while providing necessary information.
- Greet patients and provide direction as needed.
- Schedule patient appointments.
- Complete the patient registration process according to departmental policy.
- Verify insurance eligibility and coverage.
- Obtain necessary precertification/authorization when applicable.
- Collect and process payments when applicable.
Requirements
- Intermediate computer skills.
- Excellent customer service and communication skills.
Skills
- Customer Service
- Communication
Location
- Rochester, NY
Work Type
- Full-time
Experience Level
- 2 years of experience or equivalent combination of education and work experience preferred
Education Level
- 2 year degree
Salary/Compensations
- $17.85 - $20.00 per hour
About the Company
- Rochester Regional Health is an Equal Opportunity Employer.
Equal Opportunity
- All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.