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About the Role

Drive strategy and execute high-priority projects for Capital One, working with smart and passionate people to deliver results with a direct impact on the company's bottom line. Take on important and exciting responsibility from day one, working with key stakeholders across the company. Be challenged to excel and lead alongside the brightest talent in the industry and be rewarded for achievements.

Responsibilities

• Leading moderate to large complex projects and programs by providing strategic direction to projects, peers, and direct reports.
• Designing, developing, and managing project plans in a complex dynamic environment, revising needs to meet changing requirements.
• Ensuring projects are being documented appropriately to mitigate risk and to be delivered on time.
• Leveraging problem solving and influencing skills to ensure project plans deliver on intent.
• Partnering cross-functionally with project customers to provide strategic and tactical thought partnership to effectively drive project delivery.
• Building relationships and collaborating with key stakeholders to ensure delivery of commitments.
• Exhibit outstanding influencing skills to effectively drive project / program efforts.
• Demonstrate a proven track record of excellent project management, bringing the ability to quickly put structure in place to manage work in a dynamic complex environment.
• Display a passion for coaching and developing a team of associates through their leadership style.
• Have excellent communication and partnership skills which are essential for interacting and communicating with key stakeholders at all levels across the company to manage, inform and influence outcomes.

Requirements

• Proficiency in Tableau, Jira, and Snowflake is required.
• At least 3 Years of Project Management experience
• At least 1 Year of People Management experience
• 4+ years of Project Management experience
• 2+ years of People Management experience
• PMP, Lean, Agile or Six Sigma certification

Skills

• Tableau
• Jira
• Snowflake
• Project Management
• People Management
• Problem Solving
• Influencing Skills
• Communication Skills
• Partnership Skills

Location

• McLean, VA
• New York, NY
• Richmond, VA
• Wilmington, DE

Work Type

• Full-time

Experience Level

• Manager

Education Level

• PMP, Lean, Agile or Six Sigma certification

Salary/Compensations

• McLean, VA: $151,900 - $173,400
• New York, NY: $165,700 - $189,200
• Richmond, VA: $138,100 - $157,700
• Wilmington, DE: $138,100 - $157,700

Benefits

• Comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.

About the Company

• Capital One, a Fortune 500 company and one of the nation’s top 10 banks, offers a broad spectrum of financial products and services to consumers, small businesses and commercial clients.
• Our goal is to create one of the nation’s great banks, and we have the necessary ingredients: a strong balance sheet, resilient businesses, a massive customer franchise, strong analytical capabilities, and great people.
• We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared values, come together to make Capital One a great company – and a great place to work.
• Capital One Bank’s Extended Servicing team is transforming customer support by delivering seamless, omnichannel, and intelligent end-to-end servicing experiences.
• Historically, specialized associates with specialized applications handled complex customer needs.
• Now, leveraging our real-time, cloud-based platforms, we're bringing intelligent experiences directly to customers and our frontline teams to resolve customer needs quickly, effortlessly, and cheaply.

Equal Opportunity

• Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws.
• Capital One promotes a drug-free workplace.
• Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.