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About the Role
Become a brand ambassador for HUGO BOSS, a leading fashion and lifestyle company, and contribute to creating excellent customer experiences by bringing collections from the runway to customers.
Responsibilities
- Convey a positive impression of HUGO BOSS through exceptional shopping experiences.
- Showcase the brand via exciting merchandise presentations.
- Execute operational strategies to achieve positive operating profits.
- Achieve sales goals.
- Continuously develop personal trade through proactive sales techniques, client book use, and active client tracking and profiling.
- Demonstrate knowledge of how and when to close a sale.
- Maintain a positive attitude toward customers and coworkers.
- Understand and demonstrate floor presence, including greeting, posture, poise, and image projection.
- Understand basic communication skills.
- Actively maintain a client book profile book.
- Be aware of annual, monthly, and daily sales goals.
- Demonstrate a general knowledge of alteration procedures.
- Create a lasting, positive impression on customers.
- Maintain professional standards with customers, peers, and management.
- Follow through on all commitments made to customers.
- Maintain up-to-date knowledge of customer service standards.
- Provide an 'over and above' level of customer service.
- Be proactive in idea generation for better customer service.
- Inform customers of upcoming events.
- Understand and communicate return/exchange policies.
- Assist with re-merchandising as needed.
- Maintain back stock.
- Maintain high levels of communication with sales associates, support staff, managers, corporate personnel, and customers.
- Adhere to professional dress attire.
- Maintain high standards in personal grooming.
- Participate in product knowledge seminars.
- Demonstrate a clear understanding of the newest product designs and communicate this knowledge to customers.
- Educate and inform customers about various products and lifestyles of HUGO BOSS.
- Manage opening store operations.
Requirements
- BS College Degree preferred or equivalent experience.
- 1 - 2 years of Specialty Retail Management experience.
- Excellent organizational, analytical, and leadership skills.
- Demonstrated strong customer service and communication skills.
- Independent, self-motivated, detail-oriented, and entrepreneurial.
- Strong business acumen and interpersonal skills.
- All candidates must be fully COVID vaccinated (including a booster shot) by their start date.
- Must be able to provide reasonable accommodation for those unable to be vaccinated for medical or religious reasons where it is not an undue hardship.
Skills
- Sales
- Customer Service
- Communication
- Leadership
- Organizational Skills
- Analytical Skills
- Merchandising
- Clienteling
- Business Acumen
- Interpersonal Skills
Location
- Worldwide
Work Type
- Full-time
Experience Level
- 1-2 years of Specialty Retail Management experience
Education Level
- BS College Degree preferred or equivalent experience
Salary/Compensations
- Base Pay + Commission
Benefits
- Earned Vacation and Sick time
- Excellent Health Care, Dental, Vision
- 401K
- Generous Employee discount
- Uniform will be provided
About the Company
- HUGO BOSS is one of the leading fashion and lifestyle companies in the premium segment with over 14,000 employees worldwide.
- We love fashion, we change fashion!
- We are a global company with our employees representative of the world at large.
- Our inclusive culture embraces each person’s authenticity and individuality.
- We are committed to equal employment opportunity.
- Our equitable work environment helps unleash your full potential and inspires you to thrive.
Equal Opportunity
- HUGO BOSS is an equal opportunity employer.
- We are committed to equal employment opportunity.
- Our inclusive culture embraces each person’s authenticity and individuality.
- Our equitable work environment helps unleash your full potential and inspires you to thrive.