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About the Role
As a Store Manager, you are responsible for the daily operation of your store, ensuring the highest performance possible in all areas within the operation. You will adhere to market-specific legal requirements, company policies, risk, and compliance structures. You are expected to have a full overview of your store and lead your team members ensuring efficient workflows, great guest experiences, and high-quality products. Your overall success in this position depends on the degree to which you are able to lead, develop, and retain a highly engaged team, where all operational conceptual in-store requirements are followed in order to deliver best-in-class guest experiences turning regular customers into beloved returning guests. Ultimately you are accountable for meeting the cost budget, reaching the store’s sales targets, and EBITDA through existing and new company initiatives.
Responsibilities
- Effectively lead your team members in alignment with company virtues and operational principles.
- Responsible for the recruitment, pre-boarding, and onboarding of team members, and hereby the optimal team positioning, and future talent pipeline.
- Develop and motivate your team through development plans and feedback, in-store training, team meetings, and securing employee engagement score meets or exceeds the true benchmark score.
- Ensure a guest-first approach, building strong guest relations through your local community in accordance with our brand behavior principles and hereby increase overall guest loyalty.
- Maintain a safe, secure, and healthy working environment by enforcing hygiene, health, and safety standards while ensuring brand and highest local standards and ratings are maintained.
- Create an optimal store shift plan considering seasonality, local events, and other circumstances impacting the store traffic and hereby ensure an ideal workflow in accordance with company standards, and store budget. Managing employee absence, onboarding, off-boarding, and ensuring working time follows contractual obligations, union agreements, and legal requirements.
- Full ownership of stock handling, including but not limited to counting, and ordering to ensure optimal inventory and hereby the waste percentage is not exceeding the specified monthly target.
- Accountable for building sales and optimizing store EBITDA to achieve defined KPI targets.
Requirements
- Minimum 2 years of experience in a similar leadership role
- Experience in being a part of a team of +10 employees
- Excellent interpersonal skills
- Motivated to become a people-centric leader
Skills
- Virtue-Based Leadership
- Recruitment
- Employee Engagement
- Guest Experience
- Operational Requirements
- Shift Planning and Structures
- Stock Handling
- Performance Management
- Interpersonal skills
Location
- Copenhagen
Work Type
- Full-time
Experience Level
- Minimum 2 years of experience in a similar leadership role
Salary/Compensations
- £32,000—£38,000 GBP
Benefits
- Great Company Culture
- Leadership & Educational Programs
- Travel & Development Opportunities
About the Company
- JOE & THE JUICE is a people-centric food and beverage company built around culture, not just juice, sandwiches, coffee, and much more.
- We believe in four simple virtues that shape everything we do: Positive Attitude, Inclusion, Social Ties, and Growth.
- We believe in turning a job into a lifestyle, JOE can become a place to build skills, friendships, and a career that can take you across cities, countries, and roles.
- JOE & THE JUICE is a healthy fast-casual concept founded in Copenhagen in 2002; since then, we have grown to more than 500 locations across 20 countries and now employ more than 4,500 people worldwide.
- From day one, our ambition has been to prove that there should be no trade-off between taste and health.
- We serve high-quality, freshly prepared juices, shakes, coffee, and sandwiches in relaxed, contemporary concept cafés that combine convenience with distinct urban atmospheres.
- JOE & THE JUICE goes beyond products towards the full experience around the bar, creating a consistent universe for guests and Juicers in all our locations.
- We invest heavily in internal development through our Moneyball career system and a culture where most leaders, including C-suite, VPs, and directors, have started behind the bar.
- We continue to evolve our people-centric and sustainability agenda that is part of our Nordic heritage and our commitment to a better future.
Equal Opportunity
- We welcome individuals from all backgrounds and encourage diversity in our workplace.