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About the Role

MONCLER is seeking an experienced Stock Controller for its Berlin Kudamm Store. This full-time role (40 hours per week) requires impeccable presentation, enthusiasm, motivation, and strong organizational skills to manage back-of-house operations and support sales targets.

Responsibilities

• Deliver all warehouse operations with the highest standards of efficiency and effectiveness, ensuring product availability for clients.
• Organize and maintain the stockroom efficiently, monitoring product rotations, new arrivals, and changes.
• Manage product replenishment and stock activities, including cyclic counts, inventories, and stockroom maintenance.
• Ensure regular counts are conducted and discrepancies are reported to the line manager.
• Handle customer repair requests and complaints, ensuring adherence to after-sales procedures.
• Support colleagues with administrative activities.
• Participate in operative activities to ensure store efficiency.
• Ensure adherence to company policies, procedures, and standards.
• Actively cooperate during inventory preparation and execution.
• Collaborate with the store team, engaging in Moncler’s vision and mission to strengthen the company community and work in an integrated manner.
• Provide the best service throughout the selling ceremony, including welcoming, understanding needs, product trial support, cross-selling, and directing customers to other departments.
• Ensure a unique client experience and build lasting relationships through all phases of the selling ceremony, after-sales, and clienteling activities.
• Achieve excellent selling performances and results.

Requirements

• Proven experience in a similar role.
• Experience in structured Fashion Luxury/Retail Companies is a plus.
• Fast-paced and well-organized.
• Excellent understanding of the luxury sector and product sensitivity.
• Experienced using RFID is preferable.
• Computer literacy.
• Autonomy, independence, and high self-motivation.
• Willingness to evolve within the organization and flexibility for business best practices.
• Excellent communication skills, both written and verbal.
• Fluency in German and English; another language is a plus.
• Digitally aware and open to new ways of working.

Skills

• Organizational skills
• Communication skills
• RFID usage
• Computer literacy
• Selling skills
• Clienteling

Location

• Berlin Kudamm Store

Work Type

• Full-time
• 40 hours per week

Experience Level

• Experienced

About the Company

• MONCLER is a global fashion luxury brand.

Equal Opportunity

• Moncler Group is an equal opportunity employer, which means we do not discriminate on the basis of ethnic origin, skin colour, religion, civil status, age, nationality, ancestry, any form of disability or neurodivergence, medical condition, gender, gender identity or expression, sexual orientation. We celebrate diversity and are committed to creating an inclusive environment for all employees.