About the Role
We are seeking an exceptional Business & Personal Assistant to support a busy entrepreneur and family with personal logistics, travel, calendar, inbox, household coordination, and daily life operations. This high-trust, practical, in-person role focuses on removing administrative and logistical burdens so the principal can concentrate on business, family, health, and high-value work. The core mission is to create order and streamline daily life.
Responsibilities
- Managing daily logistics and priorities
- Removing unnecessary decisions from the principal’s day
- Handling errands, bookings, reservations, purchases and returns
- Coordinating appointments, suppliers, deliveries and services
- Ensuring practical issues are solved before they become problems
- Creating systems, checklists and routines that make life smoother
- Sitting down with the principal once per day to go through priorities, decisions and open loops
- Managing and protecting the calendar
- Scheduling meetings, calls and personal appointments
- Filtering emails and escalating only what truly needs attention
- Drafting replies and replying on behalf of the principal where appropriate
- Managing selected communication channels once trust is established
- Reducing noise, unnecessary communication and low-value decisions
- Following up with people so nothing falls through the cracks
- Booking flights, hotels, transport and restaurants
- Creating itineraries and travel plans
- Coordinating luggage, packing lists and practical travel preparation
- Travelling ahead or alongside the principal to ensure everything is ready
- Checking hotel arrangements, rooms, transport, food, gym access and local logistics
- Solving issues before arrival
- Making sure travel feels seamless and low-friction
- Coordinating with the maid and other household providers
- Making sure the home is prepared and functioning smoothly
- Managing repairs, suppliers, maintenance and deliveries
- Coordinating laundry, dry cleaning, car-related tasks and other practical matters
- Ensuring groceries and key household items are stocked
- Coordinating food, meals, restaurant bookings and delivery
- Helping practically with food on occasion if needed
- Supporting family logistics where relevant
- Coordinating groceries and meals
- Understanding dietary preferences
- Booking restaurants that fit preferences
- Coordinating with the maid on food preparation
- Managing health-related appointments such as doctors, dentists, physio, etc.
- Helping maintain routines during travel
- Handling Portuguese bureaucracy and appointments
- Speaking with local suppliers, service providers and authorities
- Booking and managing local services
- Helping with forms, appointments, car-related admin, doctors, schools and other local logistics
- Translating or clarifying Portuguese communication where needed
Requirements
- Highly organised and detail-oriented
- Discreet and trustworthy
- Calm under pressure
- Proactive and able to anticipate needs
- Practical and not status-sensitive
- Warm, but professional
- Comfortable around a family environment
- Comfortable with children, while not being hired as a nanny
- Able to push back respectfully to protect time and priorities
- Comfortable with both luxury environments and everyday errands
- Strong at solving problems independently
- Flexible with travel and changing schedules
- Excellent in Portuguese and strong in English
- Based near Lisbon, Cascais or Oeiras
- Legally able to work in Portugal
- Fluent Portuguese is a plus
- Strong English
- Based near Lisbon / Cascais / Oeiras
- Able to work in person
- Able and willing to travel
- Strong organisational skills
- Excellent discretion and confidentiality
- Comfortable with both executive-level tasks and practical lifestyle tasks
- Strong problem-solving ability
- Valid driving licence preferred
- Experience as a private PA, EA, lifestyle manager, family office assistant or luxury concierge
- Experience supporting entrepreneurs, founders, executives or high-net-worth families
- Experience with travel planning and household coordination
- Experience managing inboxes, calendars and suppliers
- Strong local knowledge of Portugal
- Confidentiality and discretion are essential
- A confidentiality agreement will be required
Skills
- Calendar management
- Inbox management
- Travel logistics
- Errands
- Restaurant bookings
- Food coordination
- Portuguese admin
- Packing support
- Household coordination
- Daily life operations
- Communication management
- Problem-solving
- Interpersonal skills
- Organizational skills
- Discretion
- Trustworthiness
- Flexibility
- Proactiveness
- Service-mindedness
- Attention to detail
- Portuguese fluency
- English proficiency
Location
- Lisbon
- Cascais
- Oeiras
Work Type
- Full-time
- Highly in-person
- Flexible
- Regular travel
Experience Level
- Private PA
- Executive Assistant
- Lifestyle Manager
- Family office assistant
- Luxury hospitality / concierge
- High-end household manager
- Travel coordinator
Salary/Compensations
- Competitive and based on experience, capability and fit
About the Company
- This is a rare role for someone who enjoys being deeply useful, highly trusted and close to the action.
- The right candidate will become the person who makes daily life run smoothly: managing the calendar, inbox, travel, household coordination, errands, food, local admin and personal logistics — while removing decisions and friction wherever possible.
- The ideal candidate is polished enough to manage sensitive communication and high-level logistics, but practical enough to pick up food, pack luggage during travel, coordinate repairs, solve small problems and make life easier every day.
