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About the Role

As a Sales Associate, you are at the heart of the Pet Care Center experience. You will help pet parents find the right products and solutions for their pets while creating a welcoming, safe, and engaging environment for everyone who walks through our doors.

Responsibilities

• Support the health, safety, and proper care of all animals in accordance with company policies.
• Share accurate product and pet care information to help customers make informed choices.
• Maintain a clean, safe, and welcoming environment for pets, customers, and partners.
• Greet customers and deliver friendly, helpful, and solution-focused service.
• Create positive shopping experiences that build trust and customer loyalty.
• Support teammates through collaboration and teamwork.
• Maintain an organized, visually appealing sales floor.
• Assist customers in selecting products and services that meet their pets’ needs.
• Process sales, returns, and exchanges accurately and efficiently.
• Stock shelves, replenish merchandise, and support inventory integrity.
• Assist with store recovery, merchandising, and promotional set-ups.
• Follow all company policies, procedures, and safety standards.
• Educate customers on products, services, and promotions.
• Support store sales and service goals.

Requirements

• Passion for animals and interest in pet care.
• Ability to multitask and work in a fast-paced environment.
• Basic math skills and comfort handling cash and transactions.
• Strong attention to detail and reliability.
• Ability to safely lift and move merchandise, supplies, or animals weighing up to 50 pounds.
• Must be able to work in proximity to animals, including exposure to animal dander, odors, noises, and cleaning chemicals.
• Flexible availability to support operating hours, including evenings, weekends, and holidays.

Skills

• Customer service
• Communication skills
• Interpersonal skills
• Cash handling
• Merchandising
• Inventory management

Work Type

• Retail environment
• Full-time
• Part-time

Experience Level

• Previous retail or customer service experience preferred but not required.

Salary/Compensations

• $16.00 - $22.00 per hour
• Starting Rate: $19.61 per hour

Benefits

• Health benefits
• Financial benefits
• 401K
• Incentives
• Paid Time Off (PTO)

About the Company

• Petco has served pets and pet parents for more than 60 years.
• Operates more than 1,500 stores across the U.S., Mexico, and Puerto Rico.
• Includes 250+ Vetco Total Care hospitals, preventive care clinics, and eight distribution centers.
• Founded Petco Love in 1999 to support animal welfare groups and adoption events.

Equal Opportunity

• Petco Animal Supplies, Inc. is an Equal Opportunity Employer.
• Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
• Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.