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About the Role

Guardian is transforming into a modern insurance company, and this role offers a unique opportunity to leverage innovative AI to revolutionize operations. The Data & AI team drives intelligence and automation across the enterprise, creating business value through advanced data and AI solutions. The Data Science Lab (DSL) is dedicated to reimagining insurance with emerging technology and AI, accelerating data-driven decision-making and fostering innovation. This position focuses on building, deploying, and scaling agentic AI systems, large language models, and intelligent automation solutions to reshape Guardian's operations, customer service, and growth strategies. You will collaborate with senior leaders on high-visibility projects to implement next-generation AI across Guardian's products and services.

Responsibilities

Design and deploy Agentic AI solutions to automate complex business workflows, enhance decision-making, and improve customer and employee experiences.
Operationalize cutting-edge LLMs and generative AI to process and understand unstructured data such as contracts, claims, medical records, and customer interactions.
Build autonomous agents and multi-step reasoning systems that integrate with Guardian’s core platforms to deliver measurable business impact.
Partner with data engineers and AIOps teams to ensure AI models are production-ready, scalable, and robust, from prototype to enterprise deployment.
Translate research in agentic AI, reinforcement learning, and reasoning into practical solutions that support underwriting, claims automation, customer servicing, and risk assessment.
Collaborate with product owners, engineers, and business leaders to define use cases, design solutions, and measure ROI.
Contribute to the Data Science Lab by establishing repeatable frameworks for developing, testing, and deploying agentic AI solutions.
Mentor junior data scientists and contribute to the standardization of AI/ML practices, tools, and frameworks across Guardian.

Requirements

PhD with 2+ years of experience, Master's degree with 4+ years of experience in Statistics, Computer Science, Engineering, Applied mathematics or related field
3+ years of hands-on AI modeling/development experience
Strong theoretical foundations in probability & statistics
Strong programming skills in Python including PyTorch, Tensorflow, LangGraph
Solid background in machine learning algorithms, optimization, and statistical modeling
Strong communication skills and the capability to work and collaborate across Product, Engineering, and other fields at both the leadership and hands-on levels
Excellent analytical and problem-solving abilities with superb attention to detail
Proven leadership in providing technical leadership and mentoring to data scientists and strong management skills with ability to monitor/track performance for enterprise success.
Must be legally authorized to work in the United States, without the need for employer sponsorship.

Skills

AI modeling
AI development
Python
PyTorch
Tensorflow
LangGraph
Machine learning algorithms
Optimization
Statistical modeling
Agentic AI
Large language models
Generative AI
Autonomous agents
Multi-step reasoning systems
Reinforcement learning

Location

New York, NY
Holmdel, NJ
Boston, MA
Bethlehem, PA

Work Type

Hybrid

Experience Level

Senior

Education Level

PhD
Master's degree

Salary/Compensations

$118,980.00 - $195,465.00

Benefits

Support and flexibility to achieve professional and personal goals
Skill-building opportunities
Leadership development opportunities
Philanthropic opportunities
Contemporary, supportive, flexible, and inclusive benefits and resources

About the Company

Guardian is on a transformation journey to evolve into a modern, forward-thinking insurance company committed to enhancing the wellbeing of its customers and their families.
Guardian’s Data & AI team spearheads a culture of intelligence and automation across the enterprise, creating business value from advanced data and AI solutions.
Guardian created the Data Science Lab (DSL) to reimagine insurance in light of emerging technology, evolving consumer needs, and rapid advances in AI.

Equal Opportunity

Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.
Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.
Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship.