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About the Role
Provide administrative support and premium customer service to patients and referrers across appointment scheduling, arrivals, invoicing, receipting, and report distribution within the San Radiology & Nuclear Medicine team. Work collaboratively with clinical and non-clinical teams to deliver a premium imaging service.
Responsibilities
- Provide administrative support and premium customer service to patients and referrers.
- Manage appointment scheduling, arrivals, invoicing, receipting, and report distribution.
- Collaborate with clinical and non-clinical teams to deliver a premium imaging service.
Requirements
- Demonstrated good computer literacy, with the ability to quickly learn new systems and software.
- Proven experience delivering quality customer care in a fast-paced environment.
- Confidence communicating effectively with team members, patients, and their families via email, telephone, and face-to-face.
- Exceptional attention to detail with a high level of accuracy in data entry.
- Full Australian working rights.
- Availability to work either full-time or part-time (4 days per week) on a rotating roster.
- Experience in a healthcare setting is valued but not essential.
- Ability to manage a busy reception.
- Contribute to outstanding patient care.
Skills
- Customer service
- Communication (email, telephone, face-to-face)
- Data entry
- Computer literacy
- Attention to detail
Location
- Sydney, Australia
Work Type
- Full-time
- Part-time (4 days per week)
- Rotating roster Mon-Fri between 6:30 am and 8:30 pm
Experience Level
- Not specified
Education Level
- Not specified
Benefits
- Salary packaging to reduce tax
- Up to 14 weeks paid parental leave
- Discounted gym membership
- On-campus amenities including cafés, gift shop, florist, and hairdresser
About the Company
- Sydney Adventist Hospital (the San) is NSW’s largest private hospital, founded in 1903.
- Operates as part of Adventist HealthCare Limited (AHCL), which also includes San Day Surgery Hornsby, San Radiology & Nuclear Medicine, and Sydney Adventist Hospital Pharmacy.
- Proudly faith-based with a history of pioneering research and delivering superior patient care.
- A not-for-profit organization that reinvests in cutting-edge technology and facilities.
- Serves over 2500 employees, 1400 Accredited Medical Officers, 300 volunteers, and the community.