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About the Role

As a Facilities Management Coordinator, you will coordinate facilities management functions across a diverse portfolio of properties, ensuring smooth and efficient operations. This role supports the broader facilities management team by managing escalations, administrative tasks, vendor support, compliance documentation, and risk management activities. You will leverage CMMS like Corrigo to monitor service delivery and support reporting, building strong relationships with stakeholders and developing your facilities management expertise.

Responsibilities

Coordinate facilities management activities as delegated by the centralized team, working with the Property Service Centre, FM Vendor Managers, and service providers to manage escalations and ensure prompt resolution of issues with minimum disruption.
Monitor Corrigo usage to track service delivery, evaluate tasks, manage invoicing and documentation submission, and support the delivery of FM-specific tasks associated with the Change Direct Notices (CDNs) process.
Provide administrative support to the Business Support Team and Facilities Managers, including preparation of reports on Corrigo adoption and supporting portfolio management activities.
Collaborate with WoAG Vendor & Contracts Managers to address escalations related to contractor performance, and support service provider engagement to ensure fixed maintainable assets are captured and tagged in alignment with the Preventative Maintenance and Asset Management Plan (PAMP).
Validate compliance tasks and collect documentation according to Property Asset Management Plan requirements, building and maintaining effective relationships with Facilities Managers, contractors, suppliers, and internal stakeholders.

Requirements

Strong administration and communication skills with a customer service focus, attention to detail, and the ability to manage multiple priorities concurrently within tight operational deadlines.
Efficient keyboard and data entry skills with proficiency in Microsoft Word, PowerPoint, Excel, Outlook, and internet research.
Ability to work with minimal supervision while quickly grasping new concepts and systems, demonstrating strong organizational capabilities.
Demonstrated ability to build professional relationships across diverse stakeholder groups with commitment to workplace health and safety compliance.
Knowledge or exposure to building services maintenance, facilities management, and Computerised Maintenance Management Systems (preferred).
Ability to obtain AGSVA Clearance (preferred).

Skills

Administration
Communication
Customer Service
Attention to Detail
Prioritization
Data Entry
Microsoft Word
Microsoft PowerPoint
Microsoft Excel
Microsoft Outlook
Internet Research
Organizational Skills
Relationship Building
Workplace Health and Safety Compliance
Building Services Maintenance
Facilities Management
Computerised Maintenance Management Systems (CMMS)

Location

On-site – Brisbane, QLD
On-site – Canberra, ACT
On-site – Sydney, NSW

Work Type

On-site

Benefits

Great employee discounts off fitness, wellbeing & other renowned brands
18 weeks paid maternity leave
Private Health Insurance Discounts
Active Social Club
Employee assistant program
Novated Lease for EV cars
Paid time off for volunteer work
Career Opportunities with Australia's #1 Commercial Real Estate firm
Premium offices

About the Company

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services.

Equal Opportunity

As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies.
We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.