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About the Role

This role serves as a strategic partner to clients in the Public Sector and Higher Education space across the West Coast market, driving program optimization, deepening relationships, and delivering consultative solutions to enhance performance, efficiency, and long-term value.

Responsibilities

• Manage all relationship management activities for clients in the assigned business segment and geographical region, directly and through Account Representatives.
• Grow spend volume and revenue by identifying new opportunities, strengthening existing partnerships, and delivering a high-touch client experience.
• Manage a portfolio of Public Sector and Higher Education commercial card clients across the West Coast.
• Lead executive-level relationship reviews (in-person and virtual) and facilitate regular client status calls.
• Serve as a strategic advisor by providing consultative insights on program performance, optimization opportunities, and industry best practices.
• Grow portfolio performance through spend optimization, product expansion, and targeted program enhancements.
• Identify and pursue new business opportunities while expanding existing customer relationships.
• Manage client contracts, rebates, and overall program strategy to ensure alignment with client objectives.
• Support RFP responses, contract negotiations, and retention efforts to maintain and strengthen key partnerships.
• Monitor and enhance the profitability of all assigned relationships.
• Manage non-credit risk for the customer portfolio.
• Drive cross-sell opportunities across all bank product groups and make appropriate referrals.

Requirements

• Bachelor's degree, or equivalent work experience.
• Seven to ten years of relationship management experience.
• Ability to work effectively with individuals, groups, and vendors across the company to manage customer relationships.
• Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Skills

• Strong sales, relationship management and business development abilities.
• Extensive knowledge of CPS products and services.
• Broad knowledge of bank products and services that result in successfully capitalizing on all opportunities to expand relationships and sales of bank's products.
• Strong analytical and problem-solving skills.
• Well-developed written communication and verbal presentation skills.

Location

• West Coast

Work Type

• Full-time

Experience Level

• Seven to ten years of relationship management experience

Education Level

• Bachelor's degree

Salary/Compensations

• $111,600.00 - $136,400.00

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
• Incentive and recognition programs
• Equity stock purchase
• Pension

About the Company

• At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed.
• U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories.
• U.S. Bank will consider qualified applicants with arrest or conviction records for employment.
• U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance.
• U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA).
• Certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Equal Opportunity

• U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.