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About the Role
As Ebury continues to expand, robust and scalable Know Your Customer (KYC) and Know Your Business (KYB) capabilities are critical to enabling growth while maintaining regulatory compliance. We are looking for a Senior Product Manager to own the end-to-end KYC / KYB lifecycle of our clients, defining how we identify customers, understand their risk, and continuously reassess that risk over time.
Responsibilities
- Balance customer experience, growth, and risk trade-offs across onboarding and lifecycle of our clients.
- Define the strategy for KYC / KYB, ensuring alignment with Financial Crime Intelligence Product goals and overall company direction.
- Translate strategy into a clear, actionable roadmap across KYC and KYB flows.
- Handle jurisdiction-specific onboarding and regulatory requirements.
- Design and drive improvements in Customer KYC/KYB journeys and verification flows, dynamic Customer Risk Rating frameworks, ongoing due diligence and periodic review processes and trigger-based reviews and event-driven risk reassessments.
- Partner with first line and second line operational and compliance teams to ensure controls are effective, explainable, audit-ready.
- Collaborate with operations teams to optimise case management, to review workflows, and tooling.
- Translate regulatory requirements into clear product requirements.
- Partner with Data teams on Risk scoring methodologies, data enrichment strategies and monitoring of customer risk over time.
- Work closely with Engineering on Customer data models and entity resolution and workflow orchestration and decisioning systems.
Requirements
- Previous experience in fintech, payments, or regulated financial services.
- 4+ years’ experience as a Product Manager.
- 2+ years working on KYC / KYB or onboarding products.
- Strong understanding of Customer Due Diligence (CDD), Enhanced Due Diligence (EDD), Business verification and corporate structures Jurisdictional regulatory requirements.
- Experience designing or working with Risk scoring systems, workflow / case management tools, data enrichment and third-party integrations.
- Analytical thinking and proficiency with system design discussions.
- Demonstrated ability to influence across functions and geographies to drive alignment and execution.
- Bachelor's degree in Engineering, or a related technical field (Nice to have).
- Experience building platforms that serve both B2B and B2B2C use cases (Nice to have).
Skills
- Product Management
- KYC
- KYB
- Onboarding
- Customer Due Diligence (CDD)
- Enhanced Due Diligence (EDD)
- Business verification
- Corporate structures
- Risk scoring systems
- Workflow / case management tools
- Data enrichment
- Third-party integrations
- Analytical thinking
- System design
- Fintech
- Payments
- Regulated financial services
Location
- London Office
- Remote
Work Type
- Hybrid
Experience Level
- Senior
- 4+ years
- 2+ years
Education Level
- Bachelor's degree in Engineering, or a related technical field
Salary/Compensations
- Competitive Starting Salary with an annual discretionary bonus
Benefits
- Dedicated Mentorship
- Cutting-Edge Technology
- Clear, Accelerated Career Progression
- Dynamic & Supportive Culture
- Generous Benefits Package
- Competitive benefits tailored to your location
- Health care and social benefits
About the Company
- Ebury delivers sophisticated, integrated solutions — business accounts, hedging, and financing — on a single platform with a seamless workflow.
- Our success is built on a simple premise and singular purpose: To help businesses operate and scale globally.
- Since its founding in 2009, Ebury has always been a fast-growing leader in fintech.
- Today, we bring together 1,800+ Eburians across nearly 70 cities and we’re always looking to add to our team.
- At the heart of our offering is a proprietary platform, purpose-built to help businesses seamlessly streamline and manage global cash flow.
- We focus on continuous product evolution and innovation to build the infrastructure for borderless growth and help our clients scale at every stage.
- The opportunities at Ebury are as diverse as our people, ranging from business development to engineering roles across our tech pillars.
Equal Opportunity
- We believe in inclusion.
- We stand against discrimination in all forms and are against the intolerance of differences that makes us a modern and successful organisation.
- At Ebury, you can be whoever you want to be and still feel a sense of belonging no matter your story.