About the Role
This role provides essential administrative, analytical, and reporting support to Wholesale and 3P operations, ensuring efficient order processing, data integrity, and excellent partner service. It is crucial for maintaining operational systems, managing stock delivery, and supporting reporting functions to enhance partner experiences.
Responsibilities
- Accurately input, update, and track all Wholesale orders across ERP and B2B systems.
- Maintain product, pricing, and customer data for accuracy across sales and operations platforms.
- Support order confirmations, invoicing, and fulfilment tracking for timely partner updates.
- Assist with showroom setup, sample management, and event coordination for seasonal sell-ins and trade shows.
- Liaise with logistics, finance, marketing, and customer service teams for accurate order fulfilment and partner communication.
- Support the administrative onboarding of new wholesale partners by maintaining setup data and documentation.
- Ensure timely distribution of marketing, imagery, and product information to partners.
- Produce weekly delivery and account performance reports for Sales and Operations teams.
- Maintain and update line sheets, stock trackers, and partner dashboards.
- Support the preparation of management reports, presentations, and seasonal reviews.
- Monitor and highlight order or delivery discrepancies for swift resolution.
- Act as a key liaison and response point across the Wholesale team, supporting cross-team processes and communication.
Requirements
- 1-2 years of experience in fashion or consumer goods wholesale, operations, or administrative support.
- Experience with global or European operations and logistics is helpful.
- Strong Excel and data management skills, with comfort working with large datasets.
- High attention to detail, dependability, and proactivity with excellent organizational skills.
- Confident, professional, and approachable communicator with good written and spoken English.
- Additional languages in French, German, or Spanish are useful.
- Experience using ERP, CRM, or B2B platforms is preferred.
- Highly collaborative and comfortable working across commercial and operational teams.
- Accurate, organised, and reliable under pressure.
- Curious and eager to learn commercial and operational processes.
- Collaborative and team-oriented.
- Proactive, with a can-do attitude and a continuous improvement mindset.
- Passionate about supporting brand and business success through operational excellence.
Skills
- Excel
- Data Management
- Order Entry
- Reporting
- Communication
- Organizational Skills
- ERP systems
- CRM systems
- B2B platforms
Location
- Global
Work Type
- Full-time
Experience Level
- 1-2 years
About the Company
- Wolverine World Wide, Inc. (NYSE: WWW) is a global footwear and apparel company founded in 1883, focused on building and growing iconic brands like Merrell, Saucony, Wolverine, Sweaty Betty, Chaco, Hush Puppies, Stride Rite, HYTEST, and Bates. Headquartered in Rockford, Michigan, their products are sold in approximately 170 countries. The company was recognized by Footwear News as Company of the Year in 2025 and received accolades from Forbes and Inspiring Workplaces. Wolverine Worldwide is a Certified™ Great Place To Work®.
- Sweaty Betty is a female-first activewear brand established in 1998, dedicated to empowering women through fitness and building a global community. They focus on using responsibly sourced materials, innovating with products like their FemTech collection, and supporting girls in sport through the Sweaty Betty Foundation.
Equal Opportunity
- Wolverine Worldwide is committed to creating a culture and team that represents its mission of empowerment, celebrating diversity, embodying inclusion, and creating an equitable business. They are focused on learning, development, and progression, and are committed to equal employment opportunities, considering all applicants and working to make job advertising more inclusive.
- Their DEI mission is to embed diversity, equity, and inclusion at the heart of their business, creating a culture of belonging that empowers everyone to be their best authentic self. They commit to celebrating different perspectives and continuously learning, developing, and challenging themselves and their partners. They are committed to working across the business and with their DEI committee & DEI Collective to be champions, allies, and inclusive, always.
