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About the Role
In this exciting sales role, you'll connect with prospective members, promote exclusive mini-vacation packages, and help guests take the first step toward their next unforgettable getaway. If you're passionate about sales, thrive in a fast-paced environment, and love helping customers turn travel aspirations into reality, we'd love to hear from you.
Responsibilities
- Contact prospective customers through outbound and inbound calls to promote and sell mini-vacation packages.
- Engage with customers who have already purchased travel certificates and convert them into confirmed bookings.
- Research accommodation availability and coordinate tour presentation appointments.
- Ensure all bookings, amendments, and cancellations comply with company policies and procedures.
- Promote seasonal campaigns, special offers, and vacation experiences.
- Maximize every customer interaction across phone, email, social media, and online enquiries.
- Schedule qualified appointments and presentations using assigned lead sources.
- Provide accurate information and directions to designated sales locations.
- Deliver exceptional customer service and create positive customer experiences at every touchpoint.
- Build rapport, overcome objections, and confidently guide customers through the booking process.
- Consistently achieve and exceed individual and team performance goals.
- Contribute ideas that improve processes, customer experiences, and business results.
- Demonstrate integrity, accountability, and a commitment to our service culture.
Requirements
- Experienced in telesales, telemarketing, or a sales-focused contact center environment.
- Confident communicators with an engaging and professional phone manner.
- Passionate about providing outstanding customer experiences.
- Resilient, driven, and results oriented.
- Comfortable working with sales targets and performance metrics.
- Skilled at building rapport, handling objections, and closing sales opportunities.
- Highly organized with strong attention to detail.
- Self-motivated and able to manage priorities effectively.
- Team-focused, positive, and collaborative.
- Excited by a fast-paced environment where no two days are the same.
Skills
- Sales
- Telemarketing
- Customer Service
- Communication
- Organization
- Attention to Detail
- Problem-Solving
- Closing Sales
Location
- Remote
Work Type
- Full-time
Experience Level
- Experienced
Salary/Compensations
- Competitive base salary plus attractive incentive opportunities.
Benefits
- Career development and growth within a global organization.
- Ongoing training, coaching, and support.
- A collaborative and inclusive workplace culture.
- Employee travel and lifestyle benefits.
- Recognition programs that celebrate individual and team success.
- The opportunity to help create memorable vacation experiences every day.
About the Company
- Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands.
- Our dedicated associates help the company achieve its mission to put the world on vacation.
- Innovation and growth keep our work interesting and fun.
- Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
- At Travel + Leisure Co., our mission is simple: to put the world on vacation.
- As a global leader in vacation ownership and travel experiences, we help people create lasting memories through exceptional holiday opportunities and world-class customer service.
- Hospitality is at the heart of all we do at Travel + Leisure Co.
- Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another.
- We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience.
- Join our global team and build a career where memories start with you.
Equal Opportunity
- Travel + Leisure Co. is an equal opportunity employer committed to fostering a diverse, inclusive, and supportive workplace for all.
- We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class.
- If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.