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About the Role

Simpro Group is seeking a Sales Engineer to join their team. This role involves translating the capabilities of the AI-first operating platform, Simpro Lightning and Cooper AI, into tangible business outcomes for field service businesses. You will partner with the sales team, own technical conversations, build relationships with clients, and provide customer feedback to product teams.

Responsibilities

• Translate the power of Simpro Lightning and Cooper AI into real, measurable outcomes for field service businesses.
• Partner closely with the sales team to understand each prospect's operational pain points and craft demonstrations that hit home.
• Own the technical conversation: tackle complex questions about our platform, integrations, and AI capabilities with confidence and clarity.
• Build trusted relationships with operations leads, IT decision-makers, and business owners at trade companies.
• Develop deep mastery of Simpro's full product suite - Lightning, Cooper, and the broader platform ecosystem - and stay ahead of how it evolves.
• Champion the voice of the customer back to our product teams, turning field insights into product improvements.
• Keep a sharp eye on the competitive landscape in field service management, so you always know where we win.

Requirements

• Experience in a Sales Engineering, Solutions Consulting, or technical pre-sales role, ideally within SaaS or enterprise software.
• Hands-on familiarity with Field Service Management (FSM) software is a strong advantage.
• A genuine curiosity about AI and how it applies to operational workflows.
• The ability to make complex technology feel simple and compelling for non-technical audiences.
• Strong relationship-building instincts.
• A collaborative, low-ego approach.
• Willingness to travel for client meetings, demos, and industry events.

Skills

• SaaS
• Enterprise software
• Field Service Management (FSM)
• AI
• Sales Engineering
• Solutions Consulting
• Technical pre-sales

Location

• US
• Australia
• UK

Work Type

• Full-time

Experience Level

• Mid-level

Education Level

• Degree in Engineering, Computer Science, Business, or a related field is a plus

Benefits

• Novated leasing via salary packaging
• Employee Assistance Program (24/7 confidential support on relationships, bereavement, finances)
• Generous Parental Leave Program
• Paid Volunteer Leave Days
• Public Holiday Exchange Scheme
• Talent Referral Program
• Casual dress and relaxed office environment
• Fun team camaraderie and events
• Opportunities for career progression and development
• Diverse training & internal networking opportunities across all of our product lines
• Service recognition awards

About the Company

• Simpro Group is the AI-first operating platform trusted by more than 24,000 trade businesses and 450,000 users across the US, Australia, and the UK.
• We just made our biggest move yet: the launch of Lightning, an AI-native platform built specifically for field service trades - not a bolt-on, not a retrofit, but purpose-built AI at the core of everything we do.
• At the heart of Lightning is Cooper, the AI brain that powers the platform - functioning as a strategic business partner that answers questions, surfaces problems before they escalate, streamlines communications, and continuously learns the rhythms of each business it serves.
• This is a rare moment to join a category-defining company mid-leap.

Equal Opportunity

• Simpro, AroFlo, BigChange & ClockShark are equal opportunity employers with a best-of-class onboarding program and supportive team environments.
• We embrace and support culture diversity and Equal Employment Opportunity.
• Aboriginals, Torres Strait Islanders and minority groups are encouraged to apply.