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About the Role

As a Facilities Manager at JLL, you'll be the strategic leader responsible for ensuring seamless operations across assigned properties and creating environments where businesses can thrive. You'll oversee all aspects of facility operations including maintenance, vendor management, budgeting, and compliance while serving as the primary point of contact for clients and stakeholders. This role requires you to balance operational excellence with strategic thinking, ensuring that every facility runs efficiently, safely, and in alignment with client objectives. At JLL, we are collectively shaping a brighter way — for our clients, ourselves and our fellow employees — and as a Facilities Manager, you'll be at the forefront of delivering exceptional service that transforms how people experience their workspaces. You'll lead cross-functional teams, drive continuous improvement initiatives, and leverage technology to optimize facility performance. What sets JLL apart is our culture of collaboration, locally and across the globe, which means you'll have access to best practices, resources, and support from colleagues worldwide as you navigate complex facility challenges and deliver measurable results for your clients.

Responsibilities

• Oversee daily facility operations including HVAC, electrical, plumbing, life safety systems, and general building maintenance to ensure optimal performance and minimal disruption
• Manage vendor relationships and service contracts, conducting regular performance reviews and ensuring all work meets quality standards and budgetary requirements
• Develop and monitor annual operating budgets, capital expenditure plans, and financial forecasts while identifying cost-saving opportunities without compromising service quality
• Conduct regular property inspections and audits to ensure compliance with safety regulations, building codes, environmental standards, and client-specific requirements
• Serve as the primary client liaison, building strong relationships through proactive communication, regular meetings, and responsive service delivery
• Lead and develop facility teams including technicians, coordinators, and support staff while fostering a culture of accountability and continuous improvement
• Coordinate space planning, moves, adds, and changes while managing renovation and construction projects from initiation through completion
• Implement preventive maintenance programs and asset management strategies to extend equipment life cycles and reduce reactive maintenance costs
• Respond to emergency situations and critical issues with urgency, coordinating appropriate resources and communicating effectively with all stakeholders

Requirements

• Bachelor's degree in Facilities Management, Engineering, Business Administration, or related field, or equivalent combination of education and experience
• Minimum 5 years of progressive experience in facility management, property management, or building operations
• Strong understanding of building systems including HVAC, electrical, plumbing, fire/life safety, and building automation systems
• Proven experience managing budgets, financial reporting, and cost control initiatives in a facility management environment
• Demonstrated ability to manage multiple vendors, contractors, and service providers while ensuring quality and compliance
• Excellent leadership and team management skills with experience supervising and developing direct reports
• Strong client relationship management abilities with a track record of delivering exceptional customer service
• Proficiency with computerized maintenance management systems (CMMS) and Microsoft Office Suite
• Knowledge of OSHA regulations, building codes, environmental compliance requirements, and industry best practices
• Certified Facility Manager (CFM), Facility Management Professional (FMP), or similar professional certification
• Experience managing corporate office environments, mission-critical facilities, or Class A commercial properties
• Background in sustainability initiatives and green building operations including LEED or WELL building certifications
• Experience with integrated workplace management systems (IWMS) and smart building technologies
• Project management certification (PMP) or demonstrated project management experience with capital improvement projects
• Strong analytical skills with experience using data and metrics to drive operational improvements and strategic decision-making
• Candidates must be authorized to work in the United States without sponsorship.

Skills

• HVAC
• Electrical
• Plumbing
• Life safety systems
• Building maintenance
• Vendor management
• Budgeting
• Compliance
• Client relations
• Stakeholder management
• Operational excellence
• Strategic thinking
• Team leadership
• Continuous improvement
• Technology utilization
• Collaboration
• Problem-solving
• Financial reporting
• Cost control
• Property inspections
• Safety regulations
• Building codes
• Environmental standards
• Space planning
• Renovation project management
• Construction project management
• Preventive maintenance
• Asset management
• Emergency response
• CMMS
• Microsoft Office Suite
• OSHA regulations
• Sustainability initiatives
• Green building operations
• LEED
• WELL building certifications
• IWMS
• Smart building technologies
• Project management
• Data analysis
• Metrics utilization

Location

• On-site – New York, NY

Work Type

• On-site
• Full-time

Experience Level

• Minimum 5 years of progressive experience in facility management, property management, or building operations

Education Level

• Bachelor's degree in Facilities Management, Engineering, Business Administration, or related field, or equivalent combination of education and experience

Salary/Compensations

• 88,000.00 – 99,000.00 USD per year

Benefits

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

About the Company

• JLL empowers you to shape a brighter way.
• Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients.
• We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.
• Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
• JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
• At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities.
• Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services.
• We take our responsibility to protect the personal information provided to us seriously.
• Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process.
• We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons.
• We will then delete it safely and securely.
• For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
• For additional details please see our career site pages for each country.

Equal Opportunity

• For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.
• Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.
• If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com.
• This email is only to request an accommodation.
• Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
• Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.
• Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.
• Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities.
• Only job-related convictions will be considered and will not automatically disqualify the candidate.
• California Residents only
• If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information.
• If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.
• Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.
• Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.