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About the Role
Partner with a store manager to oversee all aspects of daily retail store operations, including merchandising, product launches, and sales objectives, ensuring customers receive an extraordinary experience. Receive best-in-class paid training for leadership success and gain experience coaching a sales team.
Responsibilities
- Oversee store operations
- Manage and develop a team
- Ensure customers experience AT&T's services, entertainment, and technology
- Assist with merchandising and product launches
- Help meet and exceed sales objectives
- Ensure customers receive an extraordinary experience with products and services
- Coach a team of retail sales consultants to meet sales and service goals
- Champion change
- Inspire team through high performance, collaboration, and teamwork
- Solve problems and analyze issues using professional expertise
- Take initiative, strive, and create results
Requirements
- Three or more years of sales and/or customer experience in telecommunications or a related industry
- Prior management experience
- Familiarity with wireless terminology, industry trends, and AT&T mobility systems
- Ability to collaborate with key stakeholders on initiatives beyond store walls
Skills
- Excellent communication skills
- Leadership skills
- Well-developed planning skills
- Analytical skills
- Problem-solving skills
- Strategic perspective
Location
- USA:NY:Amherst:8200 Transit Rd:RET/RET
Work Type
- Full-time
- Regular
Experience Level
- Management experience
Salary/Compensations
- $47,500 - $71,300
- $18,000 in commissions if all sales goals are met
Benefits
- Medical/Dental/Vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid Time off and holidays (at least 23 days of vacation each year and 9 company-designated holidays)
- Paid Parental Leave
- Paid Caregiver Leave
- Additional sick leave beyond state and local law
- Adoption Reimbursement
- Disability Benefits (short-term and long-term)
- Life and Accidental Death Insurance
- Supplemental benefit programs: critical illness/accident, hospital indemnity/group legal
- Employee Assistance Programs (EAP)
- Extensive employee wellness programs
- Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available), and AT&T phone
- Relocation assistance may be available
About the Company
- AT&T is a company that believes in its employees and offers access to the latest technology.
Equal Opportunity
- It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.