About the Role
The Enterprise Data & Analytics Enablement team is seeking a Lead Software Engineer to lead the MLOps team within an Analytics Platform, focusing on AWS cloud services and machine learning operations. This role requires strong technical and problem-solving skills, with the ability to lead a team of MLOps Engineers in a dynamic environment.
Responsibilities
- Provide technical leadership for the MLOps squad within the Analytics Platform, influencing architecture and standards across multiple teams.
- Design, build, and evolve production-grade MLOps and ML platform capabilities, including model lifecycle management, CI/CD, evaluation, monitoring, and governance.
- Spend ~60% hands-on in software engineering, building high-quality, testable, maintainable services, frameworks, APIs, and shared libraries that enable ML and GenAI at scale.
- Spend ~40% on platform, cloud, and MLOps enablement, ensuring solutions are secure, scalable, observable, and cost-effective.
- Act as a technical authority for AWS-based ML platforms, leading design decisions and guiding adoption of new cloud and GenAI services.
- Establish and evolve engineering and MLOps standards, patterns, and best practices across squads.
- Partner closely with Architecture, Security, Risk, and Product teams to reduce delivery, operational, and model governance risk.
- Lead by example through code reviews, design reviews, incident analysis, and operational improvements.
- Mentor senior and intermediate engineers, raising the overall technical bar without direct people management.
Requirements
- A deep software engineering background, with a strong track record of building and operating large-scale, production systems.
- Extensive hands-on experience with AWS in production, including infrastructure design, deployment, and optimization.
- Strong experience with distributed systems and cloud-native architectures.
- Strong experience with CI/CD pipelines and automation.
- Strong experience with observability, reliability, and incident response.
- Practical experience with MLOps, ModelOps, ML platforms, or LLMOps in enterprise environments.
- Proficiency in one or more of: Python, Java, Scala, and Infrastructure-as-Code tooling (Terraform / CloudFormation).
- Ability to operate at Lead scope, influencing architecture and decisions across multiple teams and domains.
- Exceptional communication skills, with the ability to explain complex technical concepts to both technical and non-technical stakeholders.
- Must obtain a Government of Canada Reliability Status security clearance through Sun Life in advance of the start date.
- Must be able to satisfactorily complete applicable background checks prior to the start date and during employment, in accordance with Sun Life’s policies and practices.
Skills
- AWS
- MLOps
- Machine Learning Operations
- Analytics Platform
- Python
- Java
- Scala
- Terraform
- CloudFormation
- CI/CD
- Infrastructure design
- Deployment
- Optimization
- Distributed systems
- Cloud-native architectures
- Automation
- Observability
- Reliability
- Incident response
- ModelOps
- LLMOps
- GenAI services
- Security-first design
- Governance
- Compliance
- Product awareness
- Business awareness
Location
- Canada
Work Type
- Hybrid
Experience Level
- Lead
- Senior
- Intermediate
Salary/Compensations
- 90,000 - 140,000
Benefits
- Wellness programs that support the three pillars of your health – mental, physical, and financial
- The opportunity to move along a variety of career paths with amazing networking potential.
About the Company
- At Sun Life, we're driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives.
- Our values shape how we work: caring, authentic, bold, inspiring, and impactful.
- We’re honoured to be recognized as a 2026 Best Workplaces in Canada by Great Place to Work® Canada.
- We are thrilled to be recognized by Excellence Canada with their top-level certification, the Canada Order of Excellence for Mental Health at Work®, for prioritizing employee well-being, fostering a positive work culture, and achieving excellence in mental health.
Equal Opportunity
- Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.
- Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to thebrightside@sunlife.com.
