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About the Role

Shape the story and strengthen the impact of London services by building a bold, proactive communications approach. This role will set the direction for communications, identify opportunities, shape narratives, strengthen reputation, and ensure services are visible, trusted, and understood.

Responsibilities

• Create and lead a pan-London communications strategy.
• Act as the central communications partner across 12 services.
• Advise senior leaders on communication opportunities, risks and priorities.
• Build strong relationships with commissioners, partners and operational teams.
• Identify and develop stories that demonstrate the impact of our services.
• Lead communications for events, launches and major service updates.
• Create clear, accessible content for a wide range of audiences.
• Work with our media agency and Central Communications Team to raise the profile of services.
• Ensure communications are consistent with our brand, values and tone of voice.
• Use insight and data to strengthen future communications activity.

Requirements

• Experience leading communications across multiple sites, services or regions.
• A strong track record of developing and delivering communications strategies.
• Excellent written and verbal communication skills.
• The ability to adapt your style for different audiences.
• Confidence working with senior leaders and influencing decision-making.
• Strong planning skills and the ability to manage competing priorities.
• Sound judgement and the ability to work at pace.
• A collaborative approach and the confidence to work independently.
• Experience within health, social care, the charity sector or public services would be valuable.
• Experience using digital platforms, emerging communication tools or AI would be valuable.
• Must have the right to work in the UK.
• Must be able to travel regularly across London.

Skills

• Communications strategy
• Content creation
• Media relations
• Stakeholder engagement
• Digital platforms
• Emerging communication tools
• AI

Location

• Pan London

Work Type

• 12-Month Fixed-Term Contract
• 37.5 Hours per Week

Experience Level

• Senior

Salary/Compensations

• £39,129.53 - £43,128.79

Benefits

• 25 days annual leave plus Bank Holidays, increasing to 30 days with service.
• A paid Wellness Hour each week.
• Access to our Wellness Hub and Employee Assistance Programme.
• Contributory pension scheme.
• Learning and development opportunities.
• Career development within a national organisation.
• Employee discounts and benefits.
• Refer-a-Friend Scheme.

About the Company

• At Change Grow Live, we believe great work starts with people who care.
• We are an organisation that values fresh thinking, collaboration and the confidence to challenge existing approaches.

Equal Opportunity

• This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.