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About the Role
Dentalcorp is seeking a Senior Director of Operations to lead a significant portfolio of practices across Ontario. This role involves leading a team of Regional Managers and translating strategy into execution within a diverse, high-impact region, ultimately shaping performance, building capability, and strengthening partnerships across the network.
Responsibilities
- Lead operational performance across a portfolio of practices, with accountability for regional results, patient experience, and overall business health.
- Lead, coach, and develop a team of Regional Managers to strengthen leadership capability and drive consistent execution across the region.
- Translate enterprise priorities into clear regional strategies and practical action plans that support growth, consistency, and operational excellence.
- Identify opportunities to improve performance, optimize operations, and enhance the patient and team experience across your practice network.
- Build trusted partnerships with clinicians, Practice Managers, and cross-functional stakeholders to support strong decision-making and effective execution.
- Use data, financial insight, and operational judgment to identify risks, surface opportunities, and guide priorities across the portfolio.
- Champion a culture of accountability, collaboration, and continuous improvement while helping practices and teams thrive through growth and change.
Requirements
- Post-secondary education in business, healthcare administration, operations, or a related field, or an equivalent combination of education and experience is required.
- 8+ years of experience leading multi-site operations within dental, healthcare, retail, or another service-driven environment with a minimum of 10 direct reports is required.
- Experience managing a financial portfolio of $100 million or more is required.
- Strong financial acumen, including experience managing P&L, forecasting, budgeting, and performance metrics.
- A track record of driving measurable, sustainable growth through operational discipline and KPI management.
- Excellent leadership, communication, and collaboration skills, with the ability to build strong relationships across functions and levels.
- Experience leading cross-functional initiatives and executing complex projects with multiple stakeholders.
- Strong organizational skills, sound judgment, and the ability to manage multiple priorities effectively.
- A valid driver’s license and access to a vehicle, with the flexibility to travel within Ontario, including occasional overnight stays.
- Candidates must be legally eligible to work in Canada.
Skills
- Financial acumen
- P&L management
- Forecasting
- Budgeting
- KPI management
- Leadership
- Communication
- Collaboration
- Relationship building
- Cross-functional initiative leadership
- Project execution
- Organizational skills
- Judgment
- Priority management
Location
- Ontario
Work Type
- Full-time
- Travel within Ontario
Experience Level
- Senior Director
- 8+ years of experience
- Minimum of 10 direct reports
Education Level
- Post-secondary education in business, healthcare administration, operations, or a related field, or an equivalent combination of education and experience
Salary/Compensations
- $145,000 CAD to $185,000 CAD annually (plus a bonus and a competitive total rewards and benefits package)
Benefits
- Bonus
- Competitive total rewards and benefits package
About the Company
- Dentalcorp is Canada’s largest and fastest-growing network of dental practices, united by a shared purpose: to improve the well-being of Canadians through exceptional clinical outcomes and unforgettable experiences.
- By bringing together leading practices, industry expertise, and powerful technology, Dentalcorp supports clinicians in preserving their clinical autonomy while unlocking new opportunities for growth, development, and impact.
- At Dentalcorp, we are here to go Beyond Brilliant—creating rewarding careers, brilliant experiences, and meaningful opportunities to shape what’s next in dentistry.
- For leaders who are energized by growth, collaboration, and making a lasting difference, this is a place to build a career with real impact.
Equal Opportunity
- We are committed to ensuring that the talent we hire is reflective of the diverse communities and patients we serve.
- To ensure equal opportunity for all candidates, we strongly encourage applicants requiring an accommodation to let their recruiter know during the recruitment/selection process.