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About the Role

Kitsch is launching in the EU market with a Fall 2027 launch. As the International Account Manager — EU, you will be the commercial lead for this expansion, acting as the primary point of contact with retail buyers, distributors, and compliance bodies. This role requires an understanding of EU retail and haircare compliance, with the ability to work independently within EU business hours while staying aligned with the US-based leadership team.

Responsibilities

Own end-to-end execution of Kitsch's Fall 2027 EU retail launch, including range confirmation, compliance documentation, logistics coordination, on-floor readiness, and first sell-through reporting.
Ensure all Kitsch products entering the EU market meet EU Cosmetics Regulation (EC) No 1223/2009, including CPNP notification, responsible person designation, ingredient labeling, and safety assessment documentation.
Proactively manage the EU compliance calendar to prevent delays, collaborating with Kitsch's product and regulatory teams.
Build and maintain trusted relationships with EU retail buying and category teams to secure incremental placement opportunities.
Drive revenue growth post-launch through SKU expansion, new promotional programs, and identification of additional international opportunities.
Actively track retail sell-through data, flag underperformance, execute promotional programs, and manage margin exposure.
Serve as Kitsch's representative in the EU beauty market, delivering a monthly EU market brief on competitive intelligence, trends, regulatory updates, and retail landscape changes.
Own the operational health of all EU accounts, including retailer portal compliance, OTIF performance, chargeback management, and DC coordination.
Maintain alignment with US-based teams despite time zone differences, operating autonomously while escalating critical decisions.
Actively use AI tools to enhance account analysis, compliance tracking, buyer communication, and market reporting, building efficiency into workflows.

Requirements

Prior experience working with major EU retailers as a retail buyer contact or vendor-side account manager.
Knowledge of EU retailer compliance requirements, buying processes, and promotional machinery is required.
Demonstrable knowledge of EU Cosmetics Regulation (EC) No 1223/2009, including CPNP notification, responsible person requirements, ingredient labeling, and claim substantiation.
Must be available and operating during CET/CEST business hours.
Strong retail commercial acumen, including understanding P&L at the account level, distribution, velocity, turns, and margin.
Proven ability to build buyer relationships that extend beyond transactional interactions.
Highly autonomous operator who works independently across time zones without losing communication.
Analytically rigorous, building a point of view from data rather than solely instinct.
Effective cross-cultural communicator, maintaining the Kitsch brand voice across EU market environments.
Operationally disciplined, owning and executing deadlines for retail portals, compliance submissions, and chargeback responses.
Active AI fluency, utilizing tools to accelerate work and continuously applying new skills.

Skills

EU retail compliance
EU Cosmetics Regulation (EC) No 1223/2009
CPNP notification
Responsible person designation
Ingredient labeling
Safety assessment documentation
Retail buyer relationship management
Commercial acumen
P&L analysis
Distribution strategy
Promotional program execution
Margin management
Sell-through data analysis
Competitive intelligence
Trend analysis
Operational discipline
Retailer portal management
OTIF performance
Chargeback management
AI tool utilization
Cross-cultural communication

Location

Remote

Work Type

Remote
Full-time

Experience Level

Required experience working with major EU retailers
Required knowledge of EU retailer compliance requirements, buying processes, and promotional machinery
Required demonstrable knowledge of EU Cosmetics Regulation (EC) No 1223/2009
Required strong retail commercial acumen
Required proven ability to build buyer relationships
Required highly autonomous operator
Required analytically rigorous
Required effective cross-cultural communicator
Required operationally disciplined
Required active AI fluency

Benefits

Competitive Pay/Benefits
A dynamic team
An open mind for new ideas
Growth opportunities

About the Company

Kitsch is a bootstrapped, female and minority-owned global beauty brand.
The brand is built on the belief that great design and great values aren't mutually exclusive.
Kitsch creates products that make people feel good, from hair accessories to sleep and wellness.
The company has grown to over $400M in annual revenue.
Kitsch moves fast, cares deeply about craft, and seeks like-minded individuals.