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About the Role

The Programs Service Representative is a part-time role responsible for initial pre-inspection and follow-up to ensure correct measurements and customer satisfaction with all on-site work. This role is a key player in helping our sales team estimate and our production team to be prepared for Program related jobs. This role will operate afternoons/evenings and weekends to service our customers that are looking to schedule a sales visit outside of the usual workday.

Responsibilities

Visit jobsites to complete measurements, troubleshooting (callbacks) and customer service as required.
Assist in ensuring that the work environment is safe, secure and healthy.
Accurately measure and record information in CPQ (a salesforce application).
Ensure great customer service at all levels.
Report suggestions/proactive solutions to Production Supervisor.

Requirements

Outgoing candidate with residential construction/building science interest.
Ability to work as part of a team.
Reliable, with high integrity and strong work ethic.
Professional, positive attitude.
Proactive organizational skills.
Work efficiently within specified timelines.

Skills

Excellent communication skills
Attention to detail

Work Type

Part-time (~25 hour/week)

Salary/Compensations

Compensated using a piece-rate model based on number of appointments attended and quotes completed, with a bonus if the quoted job is won.

About the Company

Great Northern Insulation is the most innovative and dynamic name in the insulation industry today.
We’re a leader in proving the best customer service to our unique blend of clients ranging from homeowners to large-scale construction companies, proudly serving all of Ontario.
We’re also a network of talented people who care about each other and believe deeply in what we do.
We’re diverse, passionate, hardworking, and fun.
If you have a thirst for personal growth, a dynamic personality, and a strong interest in the construction field, this is a job for you!