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About the Role

The Sr. Manager, Business Innovation Owner leads end-to-end innovation initiatives that turn business strategy into measurable results. This role drives multi-functional collaboration from conceptualization through execution, ensuring new products, services, or processes deliver business value, operational impact, and financial outcomes while balancing speed, risk, and strategic priorities.

Responsibilities

• Translates business strategies, customer needs, and market insights into innovation initiatives and testable hypotheses.
• Leads the full lifecycle of innovation projects, including discovery, prototyping, experimentation, validation, and scaling.
• Leads and facilitates agile teams, workstreams, workshops, sprints, and retrospectives to drive iterative learning and delivery.
• Conducts or supervises market research, customer discovery, and product‑market fit assessments.
• Designs and delivers validation experiments using lean startup, design thinking, or hypothesis-driven methods.
• Builds strong cases, ROI models, and scaling recommendations advised by evidence and data.
• Influences and aligns partners across product, business, design, engineering, analytics, and operations.
• Removes blockers, leads risks, and ensures multi-functional clarity on goals, roles, and expected outcomes.
• Prepares and delivers clear communication, updates, and recommendations for senior leadership.
• Contributes to continuous improvement of innovation practices, playbooks, and operating rhythms within the business unit.

Requirements

• Bachelor’s degree in Business, Strategy, Innovation, Marketing, Design, Economics, or a related field; or equivalent practical experience.
• 8 -10 years demonstrated ability in innovation, product strategy, business strategy, consulting, or related fields.
• 3 Years leading others directly or indirectly
• Financial and partner management skill
• Demonstrated success owning initiatives from conceptualization through validation and launch.
• Experience leading multi-functional teams using agile or iterative methods.
• Solid ability to translate business strategy into actionable innovation plans and validated concepts.
• Deep experience with innovation frameworks (e.g., design thinking, lean startup, agile experimentation).
• Excellent research, synthesis, and analytical skills, particularly related to customer insights and market dynamics.
• Ability to assess product‑market fit and design experiments to validate assumptions.
• Strong leadership of multi-functional teams without formal authority.
• Skilled facilitator, capable of leading workshops, sprints, and structured ideation sessions.
• Effective partner management, influence, and communication skills.
• Ability to develop cases and articulate clear value propositions and critical metrics.
• Comfort with ambiguity and iterative development in early‑stage environments.
• Advanced degree (e.g., MBA) or professional training in innovation, product strategy, or applied research.
• Experience delivering measurable innovation outcomes within a business unit or product line.
• Prior responsibility for cases, pilot programs, and scaling recommendations.
• Experience influencing senior partners and collaborating across multiple disciplines.
• Creates a collaborative, inclusive and psychologically safe environment, demonstrating authenticity and fostering trust to inspire and empower team members and colleagues
• Actively shapes our company culture through words and actions (e.g., supporting employee resource groups, mentoring employees, volunteering, joining multi-functional projects, encouraging team member involvement in these activities)
• Champions our cultural norms (e.g., willing to have cameras when it matters: interviewing candidates, building relationships with team members, etc.)
• Translates our enterprise strategy and priorities for their team members to connect to the bigger picture
• Demonstrates a company ownership mindset, thinking beyond boundaries of their own area
• Travels as needed for role, including enterprise meetings, divisional / team meetings, and other in-person meetings
• Fulfills business needs, which may include investing extra time, helping other teams, etc
• Applicants must have authorization to work indefinitely in the US. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Skills

• Financial and partner management
• Agile or iterative methods
• Business strategy translation
• Innovation frameworks (design thinking, lean startup, agile experimentation)
• Research, synthesis, and analytical skills
• Product‑market fit assessment
• Facilitation
• Partner management
• Influence
• Communication
• Value proposition development
• Critical metrics articulation
• Ambiguity tolerance
• Iterative development

Location

• Arizona - Home Teleworkers
• Alabama - Home Teleworkers
• Arkansas - Home Teleworkers
• California - Home Teleworkers
• Colorado - Home Teleworkers
• Connecticut - Home Teleworkers
• Delaware - Home Teleworker
• District of Columbia - Home Teleworkers
• Florida - Home Teleworkers
• Georgia - Home Teleworkers
• Idaho - Home Teleworkers
• Illinois - Home Teleworkers
• Indiana - Home Teleworkers
• Iowa - Home Teleworkers
• Kansas - Home Teleworker
• Kentucky - Home Teleworkers
• Louisiana - Home Teleworkers
• Maine Home Teleworkers
• Maryland - Home Teleworkers
• Massachusetts - Home Teleworkers
• Michigan - Home Teleworkers
• Minnesota - Home Teleworkers
• Mississippi - Home Teleworker
• Missouri - Home Teleworker
• Montana - Home Teleworkers
• Remote (United States, excluding Hawaii and Alaska)

Work Type

• Remote

Experience Level

• 8-10 years in innovation, product strategy, business strategy, consulting, or related fields
• 3 years leading others directly or indirectly

Education Level

• Bachelor’s degree in Business, Strategy, Innovation, Marketing, Design, Economics, or a related field; or equivalent practical experience.
• Advanced degree (e.g., MBA) or professional training in innovation, product strategy, or applied research.

Salary/Compensations

• $152,010.00-$202,550.00
• Annual discretionary bonus of up to 20% of eligible pay

Benefits

• Total compensation package
• Annual bonus eligibility for most roles
• 401(k) with a company match
• Career Growth opportunities
• Flexible Workplace (Remote-first culture)
• Inclusion and Belonging initiatives
• Sustainability initiatives

About the Company

• CSAA Insurance Group (CSAA IG), a AAA insurer, is one of the leading personal lines property and casualty insurance groups in the United States.
• We build innovative, human-centered solutions that help AAA members prevent, prepare for, and recover from life's uncertainties.
• We are a mission-driven organization proudly committed to empowering our members, our employees, and our communities to thrive.
• We embrace a remote-first culture through our Flexible Workplace.
• An inclusive and welcoming workplace is the cornerstone of our success.
• As climate change leads to more frequent and severe weather events, we are taking bold action to build more resilient communities and reduce our environmental impact.

Equal Opportunity

• CSAA Insurance Group is an equal opportunity employer.
• CSAA is committed to providing reasonable accommodations to qualified applicants and employees with disabilities or other limitations.