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About the Role

As a Complex Program Manager, you will lead large-scale, multi-workstream programs, translating strategic objectives into coordinated execution plans. The role focuses on managing interdependencies and ensuring measurable outcomes across scope, schedule, cost, and risk, delivering integrated results that achieve customer and business outcomes.

Responsibilities

• Define the program vision, outcomes, success measures, and roadmap aligned to customer and business objectives
• Lead multiple interconnected projects, managing dependencies, sequencing, and tradeoffs across scope, schedule, and resources
• Establish and run program governance, including cadence, reporting, risk management, and decision escalation paths
• Provide direction and support to project managers, ensuring consistency in delivery approach, standards, and execution
• Manage program level financials including forecasting, tracking, and alignment to approved commitments
• Identify, assess, and mitigate cross project risks and issues before they impact outcomes
• Use data and program metrics to track progress, predict outcomes, and inform decisions
• Engage stakeholders at multiple levels to maintain alignment, transparency, and shared accountability
• Ensure program deliverables meet agreed quality, compliance, and customer expectations

Requirements

• Proven experience leading complex programs with multiple concurrent projects and interdependencies
• Strong expertise in program governance, planning, risk management, and delivery controls
• Demonstrated ability to manage program financials, including forecasts, budgets, and trade offs
• Experience coordinating and influencing project managers and cross functional teams without direct authority
• Ability to translate strategic objectives into executable program plans with clear outcomes and milestones
• Experience using data, dashboards, and metrics to manage program performance and predict risks
• Ability to operate effectively in environments with changing priorities while maintaining delivery focus

Skills

• Program management
• Risk management
• Financial management
• Stakeholder engagement
• Data analysis
• Agile delivery models
• Hybrid delivery models

Location

• Hybrid

Work Type

• Hybrid

Experience Level

• Program or project management certification such as PgMP, PMP, or PRINCE2
• Experience working within agile or hybrid delivery models
• Familiarity with large scale IT or transformation programs
• Experience managing external partners or vendors
• Exposure to customer facing delivery environments

Benefits

• Be Well programs designed to support financial, mental, physical, and social health
• Access to cutting-edge learning opportunities
• Certifications with Microsoft, Google, and Amazon
• Coaching
• Hands-on experiences

About the Company

• Kyndryl runs and reimagines mission-critical technology systems that drive advantage for the world’s leading businesses.
• We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge.
• Kyndryl focuses on ensuring all Kyndryls feel included and welcomes people of all cultures, backgrounds, and experiences.
• We believe in growth, and we’re excited to see what you can bring.
• At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging.
• That sense of belonging — being a valued, respected, trusted member of the team — is fundamental to our culture and fueling great experiences for our customers.
• This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success.
• That’s The Kyndryl Way.

Equal Opportunity

• Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success.
• Even if you don’t meet every requirement, we encourage you to apply.