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About the Role

Mastercard Rewards and Offers team provides Loyalty products and services to financial and non-financial institutions/merchants to help them grow their business and differentiate their Mastercard cards. This role offers the opportunity to lead and engage in all aspects of product management, with a focus on Merchants Offers products, collaborating with various internal and external teams.

Responsibilities

• Provide product management support for Rewards & Offers products across Europe, with a focus on Merchants Offers Products.
• Support and manage operational aspects of product changes, updates, and new functionalities.
• Develop and measure regional product performance using a data-driven, KPI-based framework.
• Proactively work with countries and customers to address new opportunities related to Rewards & Offers products.
• Provide marketing suggestions and benchmarks to customers to increase product adoption and engagement.
• Analyze existing products and business models to identify issues/gaps and propose improvements.
• Share responsibility for growing the revenue of the Rewards and Offers business in Europe through effective product management.
• Ensure global best practices for Rewards & Offers products are consistently applied across Europe.
• Ensure relevant processes are followed for quality and compliance.
• Support new product and new market readiness activities across the region.
• Partner with country and regional product teams to advocate for new product developments.

Requirements

• Previous 2-5 years of experience in all aspects of product management (performance analysis, consumer needs, operations, promotion, communication, new product development, P&L ownership).
• Previous experience and knowledge of Loyalty Business and products is desirable.
• Strong business partnering and relationship management skills.
• Strong analytical skills.
• Attention to detail and strong problem-solving skills.
• Operational focus and experience.
• Organization and project management skills to track and manage multiple activities.
• Strong written and verbal communication skills, with the ability to communicate with diverse audiences.
• Ability to interact and coordinate effectively with internal and external business partners.
• Abide by Mastercard’s security policies and practices.
• Ensure the confidentiality and integrity of information.
• Report any suspected information security violation or breach.
• Complete all periodic mandatory security trainings.

Skills

• Product Management
• Loyalty Business
• Business Partnering
• Relationship Management
• Analytical Skills
• Problem-Solving
• Operational Focus
• Project Management
• Communication Skills

Location

• Europe

Work Type

• Full-time

Experience Level

• 2-5 years

About the Company

• Mastercard powers economies and empowers people in 200+ countries and territories worldwide.
• We are building a sustainable economy where everyone can prosper.
• We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible.
• Our technology, innovation, partnerships, and networks deliver unique products and services that help people, businesses, and governments realize their greatest potential.