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About the Role

The Supervisor, Microbiology will play a key role in ensuring the delivery of safe, efficient, and high-quality microbiology services. You will support daily operations, staff development, quality initiatives, and continuous improvement activities in a fast-paced, complex laboratory environment.

Responsibilities

• Supervise day-to-day laboratory operations, coordinating workflow, staffing, and workload distribution.
• Monitor turnaround times, productivity, and operational performance metrics to identify improvement opportunities.
• Provide operational leadership, coaching, and mentoring to technical, clerical, and support staff.
• Support staff onboarding, training, competency assessment, and cross-training.
• Coordinate staffing adjustments, coverage for absences, and monitor overtime utilization.
• Serve as a resource for operational, technical, and procedural issues.
• Support implementation of new equipment, methodologies, tests, and laboratory information system enhancements.
• Ensure compliance with quality management systems, accreditation standards, and safety requirements.
• Monitor quality control and quality assurance activities, supporting audit preparation and inspections.
• Investigate and document quality and safety incidents, including corrective actions.
• Assist with implementation of departmental policies, procedures, and best practices.
• Monitor operational resources, including supplies and reagents, and support inventory management.
• Collect and analyze operational, quality, and workload data to support decision-making.
• Collaborate with physicians, clinicians, and interdisciplinary teams to achieve organizational objectives.
• Participate in professional development, teaching, and quality improvement committees.

Requirements

• Currently registered and in good standing with the College of Medical Laboratory Technologists of Ontario (CMLTO).
• 3 years of recent microbiology laboratory experience.
• Demonstrated leadership experience as a Charge Technologist, Lead Technologist, Acting Supervisor, or equivalent.
• Experience working in a unionized healthcare environment (preferred).
• Experience supporting implementation of new laboratory technologies, methodologies, equipment, or process improvement (preferred).
• Previous formal supervisory or people leadership experience (preferred).
• Demonstrated satisfactory work performance and attendance history.

Skills

• Strong knowledge of microbiology laboratory operations and quality management systems.
• Understanding of accreditation requirements, quality assurance, and continuous quality improvement.
• Effective leadership, coaching, mentoring, and conflict resolution skills.
• Strong organizational, analytical, and problem-solving abilities.
• Ability to manage competing priorities in a fast-paced environment.
• Effective verbal and written communication skills.
• Proficiency with laboratory information systems and computerized laboratory processes.

Work Type

• Full Time
• 37.5 hours per week
• Non-Union

Experience Level

• 3 years of recent microbiology laboratory experience

About the Company

• Sinai Health is a collaborative laboratory operation between Mount Sinai Hospital and the University Health Network (UHN).
• The Department of Microbiology conducts over 700,000 tests annually for inpatients and outpatients.
• The department offers a full range of microbiology services, including routine cultures, susceptibility testing, and molecular diagnostic testing.
• The facility serves as a prime reference center for hospital and private sector laboratories.