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About the Role

Technicians will play a key role in device staging, imaging, workstation deployment, user onboarding, and go-live support activities for a new ambulatory healthcare hub. There is potential for long-term support opportunities for top performers.

Responsibilities

• Unbox, stage, configure, image, and deploy desktops, laptops, monitors, printers, and other endpoint devices.
• Perform computer builds and staging activities at the client’s warehouse and staging facility in Mineola, NY.
• Deploy and install endpoint technology at the new ambulatory hub located in Manhasset, NY.
• Configure Windows 11 devices and ensure all systems are deployment ready prior to go-live.
• Complete workstation setups including monitors, docking stations, peripherals, cable management, and connectivity validation.
• Troubleshoot hardware and software issues during deployment activities and provide break/fix support.
• Assist with inventory tracking, asset management, device verification, and equipment auditing.
• Work closely with healthcare staff, clinicians, and business users to ensure successful workstation deployment and user readiness.
• Document deployment activities and escalate unresolved technical issues.
• Provide go-live support and post-deployment assistance.
• Support day-to-day desktop support activities following go-live.

Requirements

• Bachelor's degree required.
• 2-4 years of desktop support, deployment, field service, or end-user support experience.
• Excellent communication and customer service skills.
• Strong attention to detail and organizational skills.
• Positive attitude and team-first mentality.
• Experience working in healthcare environments preferred.
• Previous deployment, migration, or large-scale refresh project experience preferred.
• Ability to lift and move IT equipment as needed during deployment activities.
• Comfortable working in both warehouse/staging and healthcare site environments.

Skills

• Desktop deployments
• Imaging
• Workstation setup
• Windows 11 operating systems
• Deployment methodologies
• Troubleshooting
• Problem-solving
• Customer service in a healthcare environment
• Communication skills
• Interaction with clinical and non-clinical staff
• End user support in enterprise environments
• Managing multiple priorities
• Working independently
• Collaborating with project teams
• Desktop
• Troubleshooting
• Windows
• Hardware
• Imaging
• Deployment
• Windows 11
• Tickets
• Office 365
• Customer service
• Technical support
• M365
• Outlook
• Break Fix

Location

• Manhasset, NY

Work Type

• Contract
• Onsite

Experience Level

• Intermediate Level

Education Level

• Bachelor's degree

Salary/Compensations

• $22.00 - $25.00/hr

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

About the Company

• We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
• We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

Equal Opportunity

• The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
• The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
• Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
• It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
• We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.