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About the Role
This role involves entrepreneurial responsibility for key accounts in external security, focusing on achieving sales and profit targets, expanding strategic partnerships, and identifying new business opportunities within the market segment.
Responsibilities
- Entrepreneurial responsibility for key accounts in external security at all levels and in all relevant areas.
- Responsibility for achieving sales and profit targets for the customer segment as a contribution to overall company success.
- Expansion of strategic partnerships at (top) management level with all relevant decision-makers.
- Representation of the customer segment in internal committees and teams regarding status, development, and risks.
- Identification of new business opportunities and potentials in the market segment, considering regulatory frameworks.
- Development and execution of sales strategies for the responsible customer segment in collaboration with sales, product management, and marketing teams.
- Development and implementation of (cross-customer) measures to increase customer loyalty and satisfaction.
- Presentation of solutions and offers to customers together with domain experts and participation in customer events.
- Technical leadership and coordination of project teams in the customer context.
- De-escalation management and risk management at (top) management level.
- Direct reporting line to the Head of Business Development & Sales and dotted line to the management board.
Requirements
- Extensive professional experience in sales and account management at a strategic (top) management level.
- Existing network in the external security sector.
- Good to very good understanding of IT systems and IT landscapes in the defense sector.
- Strong sales orientation, negotiation skills, and assertiveness in communication with customers and internal stakeholders.
- Willingness to travel regularly nationally and, on occasion, internationally (50-75%).
Skills
- Sales
- Account Management
- Strategic Partnerships
- Sales Strategies
- Customer Loyalty
- Customer Satisfaction
- Project Management
- De-escalation Management
- Risk Management
- IT Systems Understanding
- IT Landscapes Understanding
- Negotiation Skills
- Assertiveness
- Communication
Location
- Oberhausen
- Berlin and surrounding area
Work Type
- Full-time
- Part-time option
- Permanent position
Experience Level
- Senior
Education Level
- Successfully completed technical or scientific studies ((Business) Informatics or comparable degree program) or a comparable vocational training with corresponding professional experience.
Benefits
- Flat hierarchies
- Appreciation
- Respectful and cooperative working atmosphere
- Innovative and motivated team
- High degree of freedom and independent work
- Good development opportunities
- Travel time counts as working time
- Flextime (payout or vacation possible for overtime)
- Flexible working hours
- Mobile working
- Good public transport and highway connections
- Canteen, bakery, and fast-food restaurants nearby
- Telekom and partner employee discounts
- Events (rola regulars' table, company parties, annual team events)
About the Company
- rola Security Solutions stands for information management in the security sector and is the partner of choice for German authorities and organizations with security tasks, as well as a supplier for numerous international customers in the security sector.
- The company, based in Oberhausen, was founded in 1983 and is the market leader in Germany.
- With almost 300 employees, rola is one of the most reliable providers of IT solutions in the field of internal and external security.
- Since 2014, rola has been a 100 percent subsidiary of T-Systems International GmbH, part of the Deutsche Telekom AG group.
Equal Opportunity
- Severely disabled individuals will be given preferential consideration in the case of equal suitability.