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About the Role

Act as a technical liaison with customers, suppliers, and Prestolite's sales and warranty teams. Provide engineering expertise to multinational OE customers, supporting the integration of Prestolite Electric components into current and future applications. Provide application engineering support for mining customers globally, serving as the single point of contact for major clients in the American and Australasian markets.

Responsibilities

Provide engineering expertise to multinational OE customers, supporting the integration of Prestolite Electric components into current and future applications.
Provide application engineering support for mining customers globally, serving as the single point of contact for major clients in the American and Australasian markets.
Support multinational OE customers with the integration of Prestolite Electric components, conducting diagnostic and application engineering services to ensure optimal product performance.
Lead the design, development, and field trials of new products, ensuring successful market introduction and validation.
Develop and deliver training programs, including creating instructional materials, technical articles, and conducting training sessions for OE, OES, Mining, Marine, and warehouse distributors, enhancing customer knowledge and reducing warranty claims.
Perform diagnostic and application engineering services, including electrical load studies, volt drop testing, crank trace studies, parasitic load studies, visual inspections, and data acquisition.
Conduct field trials to validate new products, ensuring they meet customer requirements and perform reliably in real-world conditions.
Conduct investigations and evaluated faulty components returned for warranty, performing root cause analysis and providing detailed reports of findings.
Develop and implement service strategies to enhance component lifespans and reduce total cost of ownership for Prestolite products, improving repairability and maintenance.

Requirements

Ten (10) years in the position above, as a Technical Sales Representative, or in a related automotive manufacturing, technical support role.
Five (5) years with Robotics and electrical application engineering and manufacturing within the commercial vehicle, automotive, defense, or similar industry.
Five (5) years with OE customer requirements analysis and relationship management.
Five (5) years with developing training programs for suppliers and customers, including creating instructional materials and conducting technical training sessions.
Five (5) years with product design and development, including managing the introduction of new products for global customers.
Will accept equivalent foreign degree.
Will accept no degree and fifteen (15) years of experience.
Will accept any suitable combination of education, training, and/or experience.

Skills

Robotics and electrical application engineering
Manufacturing within the commercial vehicle, automotive, defense, or similar industry
OE customer requirements analysis
Relationship management
Developing training programs
Creating instructional materials
Conducting technical training sessions
Product design and development
Managing the introduction of new products for global customers
Diagnostic and application engineering services
Electrical load studies
Volt drop testing
Crank trace studies
Parasitic load studies
Visual inspections
Data acquisition
Root cause analysis

Location

Arcade, NY 14009
Various unanticipated worksites throughout the U.S.

Work Type

1st Shift

Experience Level

Ten (10) years

Education Level

Bachelor's in Electrical or Robotics Engineering or a related field of study

Salary/Compensations

$119,500.00 - $124,500.00 Salary/year

About the Company

Learn more about us at Careers – Prestolite Electric.

Equal Opportunity

Prestolite Electric Incorporated is an Equal Opportunity / Affirmative Action Employer and embraces diversity in our employee population.
It is our policy to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or genetic information.
If you are an individual with a disability and need assistance or accommodation during the application process, contact Julie Urbaniak, Vice President, Human Resources, at 400 Main Street, Arcade, NY or call 585-653-5458.