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About the Role

As a Solutions Engineer, you will play a critical role as a technical pre-sales engineer for a subset of our public sector customers in New York State. You will collaborate with Account Executives, integrated team members, partners, and Cisco business entities to deliver exceptional business outcomes and engage deeply with customers.

Responsibilities

• Lead, participate, and deliver high-impact customer presentations, demonstrations, and proof-of-concepts.
• Support Cisco, partner, and customer engagements at events such as Tech Days, Executive Briefings, and other local events.
• Build executive relationships and champions within accounts through trust, business acumen, and technical strategies.
• Build and maintain technical excellence across the Cisco portfolio.
• Ensure Cisco solutions are tied to customer strategies and goals.
• Partner with Services Account Executives to drive full lifecycle adoption of our solutions and position our CX offerings.
• Influence the future of our portfolio by participating in advisory boards and tiger teams, as well as providing customer feedback.
• Champion a culture of learning and coaching while continuously investing in your personal professional development.

Requirements

• 5+ years of industry experience and experience as a pre-sales solutions engineer.
• CCNA-level experience with the ability to achieve the CCNP Enterprise certification within 12 months of joining Cisco.
• Hands-on experience with Cisco technologies such as Networking, Security, Collaboration, Data Center & Cloud, and Observability.
• Excellent presentation skills.
• Ability to travel to customer locations for meetings and presentations.
• Experience presenting complex technical solutions to both technical and non-technical audiences, including CxO-level executives.
• Strong problem solving and troubleshooting skills.
• Experience with AI for solving problems.
• Knowledge of the Cisco partner ecosystem.
• Competitive knowledge of the IT industry.
• A track record of consultative selling.
• Experience in IT Architecture or Operations.

Skills

• Networking
• Security
• Collaboration
• Data Center & Cloud
• Observability
• AI

Location

• NYC metropolitan area

Work Type

• Onsite
• Travel to clients

Experience Level

• 5+ years of industry experience
• Experience as a pre-sales solutions engineer

Education Level

• CCNA-level experience
• CCNP Enterprise certification
• CCNP or CCIE certification or equivalent

Salary/Compensations

• $223,000.00 - $287,200.00 (U.S. and/or Canada)
• $223,000.00 - $330,300.00 (New York City Metro Area)
• $217,200.00 - $315,300.00 (Non-Metro New York state & Washington state)

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) plan with a Cisco matching contribution
• Paid parental leave
• Short-term disability coverage
• Long-term disability coverage
• Basic life insurance
• Restricted stock units
• 10 paid holidays per full calendar year
• 1 floating holiday for non-exempt employees
• 1 paid day off for employee’s birthday
• Paid year-end holiday shutdown
• 4 paid days off for personal wellness
• 16 days of paid vacation time per full calendar year (non-exempt)
• Flexible vacation time off program (exempt)
• 80 hours of sick time off provided on hire date and each January 1st thereafter
• Up to 80 hours of unused sick time carried forward
• Additional paid time away may be requested to deal with critical or emergency issues for family members
• Optional 10 paid days per full calendar year to volunteer
• Annual bonuses (non-sales roles)
• Performance-based incentive pay (sales roles)

About the Company

• Cisco is revolutionizing how data and infrastructure connect and protect organizations in the AI era.
• Cisco has been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds.
• Cisco's solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
• Cisco fosters a culture of learning, technical excellence, and collaboration with empathy.