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About the Role

Responsible for providing support in assisting with student needs, including campus resources, goal setting, and academic planning. Some assignments will directly serve first-generation Federal Pell Grant recipients and students with disabilities.

Responsibilities

• Answers routine questions and processes forms according to departmental requirements.
• Provides information and assists students with career planning assessment tools.
• Plans and schedules activities for students with supervisor guidance.
• Utilizes computer systems to present information and provide guidance on college and financial aid resources.
• Refers students to supervisor for advanced assistance.
• Assists students in creating a customized course selection guide and academic action plan.
• Completes required Dallas College Professional Development training hours per academic year.
• Performs other duties as assigned.

Requirements

• Graduation from high school or equivalent.
• Must have attended at least two (2) semesters at a Dallas College and hold a GPA of 3.0.
• A valid Texas driver’s license is required due to travel throughout the Dallas College area locations.
• Official transcripts will be required as proof of completion of two semesters and GPA.
• Bilingual preferred.
• Will be subject to a criminal background check.
• Some positions may be subject to a fingerprint check.
• Position requires regular and predictable attendance.

Skills

• Oral and written communication skills
• Ability to work with at-risk students tutoring in an open lab/self-paced setting
• Ability to provide quality customer service

Location

• Dallas College area locations

Work Type

• Staff
• Non-Exempt

Education Level

• Graduation from high school or equivalent

Salary/Compensations

• $23.78 Hourly

About the Company

• Since 1965, Dallas College, formerly Dallas County Community College District, has served more than three (3) million students.
• Comprising seven campuses located around the Dallas/Fort Worth area, we are one of the largest community college systems in the state of Texas.
• We strive to be a leader in the community college space, placing students at the center of everything we do.

Equal Opportunity

• Dallas College is committed to cultivating an environment of opportunity and belonging for all students and employees.
• We recognize that the Dallas College workforce, and the diverse talent that stems from it, is directly linked to our success.
• We are part of an equal opportunity system that provides education and employment opportunities without discrimination on the basis of any protected attribute, including race, color, religion, national origin, sex, disability, age, sexual orientation, gender identity or gender expression, veteran status, pregnancy or any other basis protected under applicable law.
• In accordance with applicable law, Dallas College will make reasonable accommodations for applicants and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.