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About the Role
The Library Page position offers an opportunity to gain knowledge about library systems and explore career paths within the library. This role is ideal for individuals who love books, enjoy helping people, and possess a strong work ethic. Pages will serve as ambassadors for the library, providing exceptional customer service and assisting patrons with various needs. The position also includes access to the Library Page Fellowship Program for career development.
Responsibilities
- Projects a positive and courteous attitude to the public by providing exceptional customer service
- Shelves and arranges books, CDs, DVDs and other library materials in order alphabetically and numerically
- Answers in-person inquiries, helps patrons locate needed materials and refers patrons to the appropriate place or person for assistance
- Assists patrons with basic computer, internet and audio/visual equipment usage
- Locates and prepares library materials requested by patrons
- Assists staff with checking materials for damage and removing them from the shelves
- Helps set up public spaces for events and programs
- Performs other related tasks as needed
Requirements
- Current enrollment in a degree program at an accredited school
- Proper employment certificate for minors under 18 as required by NYS law
- Ability to troubleshoot basic computer and printer issues preferred
- Experience with eReaders and library technologies preferred
- Ability to speak foreign languages preferred
Skills
- Ability to accurately and efficiently sort and arrange items in alphanumeric order
- Strong organizational skills and ability to follow detailed instruction in a fast-paced environment
- Excellent customer service skills and the ability to work with a diverse patronage
- Superb interpersonal and communication skills
- Strong problem-solving skills
- Demonstrated ability to work as part of a team
- Demonstrated reliability and professionalism
- Basic computer and basic technology skills such as Microsoft Office Suite and Google Applications
Location
- New Amsterdam Library
Work Type
- Part Time
Education Level
- Current enrollment in a degree program at an accredited school
Salary/Compensations
- $17.00 / hour
Benefits
- Library Page Fellowship Program
About the Company
- The New York Public Library has been an essential provider of free books, information, ideas and education for all New Yorkers for more than 100 years.