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About the Role
Join a fast-paced team responsible for the secure management, tracking, and maintenance of confidential documents in a controlled vault environment. The ideal candidate is highly organized, detail-oriented, and committed to maintaining the highest standards of accuracy, security, and compliance.
Responsibilities
- Receive, catalog, store, retrieve, and archive confidential documents.
- Maintain accurate document inventories and chain-of-custody records.
- Process document requests while ensuring timely and accurate fulfillment.
- Perform quality control checks to verify document accuracy and completeness.
- Operate document tracking systems and update records as documents move through the lifecycle.
- Maintain document security and ensure compliance with company policies and regulatory requirements.
- Support audits by locating and providing requested documentation.
- Identify and report document discrepancies or process improvement opportunities.
- Safeguard sensitive information with strict confidentiality.
- Follow established records management and document retention procedures.
- Maintain an organized and secure vault environment.
- Collaborate with internal departments to support document retrieval and storage needs.
- Meet productivity, accuracy, and service level expectations.
Requirements
- High school diploma or GED required.
- Previous experience in document control, records management, administrative support, banking operations, or a related field.
- Strong attention to detail with excellent organizational skills.
- Proficiency with Microsoft Office and basic computer applications.
- Ability to accurately perform data entry and manage confidential information.
- Ability to lift and move document boxes as needed.
- Associate degree in Business Administration or a related discipline.
- Experience in a secure records, financial services, banking, or document management environment.
- Familiarity with document management systems and records retention practices.
- Experience supporting compliance or audit activities.
- Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.
Skills
- Document control
- Records management
- Administrative support
- Banking operations
- Microsoft Office
- Data entry
- Confidential information management
- Document management systems
- Records retention practices
- Compliance support
- Audit support
- Verbal communication
- Written communication
Location
- Buffalo, NY
Work Type
- 1 month contract
Experience Level
- Not specified
Education Level
- High school diploma or GED
- Associate degree
About the Company
- CTG, a Cegeka company, delivers IT and business solutions that enhance clients’ digital agility, empowering them to seize new opportunities and overcome any challenge.
- Backed by more than 60 years’ experience and a commitment to being a reliable, results-driven partner, we work shoulder to shoulder with clients to shape digital together.
- Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts.
- With more than 9,000 team members in over 15 countries, we combine global expertise with local insight to deliver innovative solutions.
- We operate across the Americas, Europe, and India, working with over 3,000 clients in many of today's highest-growth industries.
- Together, we shape what’s next—working shoulder to shoulder to deliver impactful solutions for our clients and society.
- Our culture is built by the people who work at CTG, the values we hold, and the actions we take.
- At CTG, you’ll find a workplace where you are encouraged to grow, supported in your ambitions, and empowered to shape your own career journey.
- For more information, visit www.ctg.com.
Equal Opportunity
- CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.
- CTG is an Equal Opportunity Employer.
- CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law.
- CTG is fully committed to promoting employment opportunities for members of protected classes.