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About the Role

The primary responsibility of the Attendant is to provide client-facing support for valet parking, Electric Vehicles (EVs) management, and driving operations. This includes greeting customers, parking and retrieving vehicles, answering questions, and driving employees and guests. Additional duties may involve providing directions, assisting with traffic control, performing key audits, and completing reports.

Responsibilities

Greet incoming and outgoing customers in a friendly, welcoming manner.
Park and retrieve customer vehicles safely.
Answer customer questions professionally.
Drive employees and guests to and from designated areas.
Provide directions on available parking.
Assist in providing traffic control.
Perform key audits.
Complete and distribute reports.
Maintain station operations.
Update Valet and EV charging logs.
Maintain a clean and orderly work environment.
Manage car backlog.
Perform outdoor concierge/customer service duties.
Anticipate and facilitate customer needs (e.g., requesting cars, opening doors, assisting with wheelchairs/luggage, holding umbrellas, providing directions).
Tactfully manage difficult or emotional customer situations.
Perform valet parking and EV services, including parking, retrieving, and delivering vehicles.
Manage EV charging stations.
Safely operate customer and company vehicles in accordance with traffic regulations, laws, and company policies.
Perform hourly and daily key audits, including key transfers.
Manage cash, valet tickets, ticketless technology systems, keys, and equipment according to company policy.
Assist in completing hourly and daily activity logs.
Safely operate, ride, rebalance, and secure bicycles for customers.
Maintain a professional appearance and courteous demeanor.
Show respect and sensitivity for cultural differences and promote a harassment-free environment.
Have working knowledge of Account Specific Details.
Be flexible with work shifts/hours to service peak volume periods, vacated shifts, and other emergency situations.
Accommodate a flexible work schedule, including different times and locations.
Report data and execute other duties with minimal direction.
Assist in maintaining station operations.
Maintain EV operations.
Maintain Vehicle Driving Operations.
Recommend procedures that increase efficiency and maximize throughput for charging.
Provide hands-on EV training as needed.

Requirements

Must be at least 19 years of age.
Must have 3 years of driving experience.
Must possess a valid driver's license with no accidents or 2-point driving infractions in the last 5 years.
Must possess a cell phone and email account.
Must have a reliable means of transportation to work.
Punctual with a good attendance record.
Ability to communicate in a positive manner with co-workers, customers, and vendors at all times.
Work effectively on a team and independently to resolve customer issues.
Ability to multi-task in a fast-paced environment.
Ability to add, subtract, multiply, and divide.

Skills

Excellent verbal and written communication skills.
Customer service.
Public relations.
Exceptional customer service.
Driving.
Valet parking.
EV management.
Traffic control.
Key audits.
Reporting.
Cash handling.
Bicycle operation.
Teamwork.
Independent work.
Problem-solving.
Multi-tasking.

Location

San Francisco, CA 94132

Work Type

Full-Time
Part-Time

Experience Level

3 years of driving experience

Education Level

High School diploma or equivalent preferred

Salary/Compensations

$20.00 - $23.00 Hourly

About the Company

All About Parking Inc. is an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis including race, creed, color, age, sex, religion or national origin.
All employees are subject to a successful completion of a background check.

Equal Opportunity

All About Parking Inc. is an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis including race, creed, color, age, sex, religion or national origin.