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About the Role

Lead the delivery of AI and ML solutions in a fast-paced, collaborative environment, working closely with engineering, product management, ML researchers, cloud teams, and advisory groups. Drive cross-functional execution, align stakeholders, and ensure successful delivery of initiatives that create measurable value for RBC clients. The Lumina AI/ML team is developing a next-generation platform to empower customers to create transformative AI and ML capabilities, accelerating RBC’s AI-driven digital transformation. This role is responsible for driving the end-to-end delivery of machine learning initiatives, ensuring alignment between engineering teams, stakeholders, and organizational priorities.

Responsibilities

Organize and lead cross-functional AWS/Azure ML delivery teams
Define and communicate feature roadmaps and execution plans
Translate business requirements into actionable engineering deliverables
Coordinate with Cloud team on infrastructure alignment
Organize service enablement execution across Cloud Governance, Security, Engineering, and Product teams
Lead cloud onboarding processes for new changes and deployments
Resolve chargeback issues and manage cross-team coordination
Lead sprint planning, reviews, and retrospectives
Manage JIRA epics, stories, sprints, and delivery metrics
Coordinate and facilitate sprint demos to showcase team progress
Ensure adherence to compliance and regulatory requirements
Manage PAM and application attestations
Lead disaster recovery planning and test execution
Oversee application maintenance and infrastructure chargeback operations
Manage monitoring operations and ensure system reliability
Develop and maintain operational documentation for L1/L2 SRE support teams
Build and maintain dashboards for information availability and reporting
Maintain architecture documentation and technical content
Ensure knowledge transfer and documentation standards across teams

Requirements

7+ years of experience in delivery management and technical program management
Proven experience leading cross-functional engineering or ML delivery teams
Strong background in Agile/Scrum methodologies with hands-on sprint planning and execution
Experience with JIRA for epic/story management, sprint tracking, and delivery metrics
Working knowledge of cloud platforms (AWS and/or Azure)
Understanding of ML/AI workflows and engineering delivery lifecycles
Familiarity with infrastructure concepts, monitoring, and operational support models
Excellent communication and stakeholder management skills
Ability to translate business requirements into actionable technical deliverables
Strong organizational skills with the ability to manage multiple priorities
Experience with compliance and governance frameworks in a regulated environment

Skills

Amazon Web Services (AWS)
Business Case Design
Critical Thinking
Knowledge Organization
Machine Learning (ML)
Microsoft Azure
Product Development Lifecycle
Product Development Methodology
Product Manufacturing
Product Services
Product Testing
Results-Oriented
Waterfall Model
Databricks
SageMaker
Azure ML
Grafana
Power BI

Location

RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO
Toronto
Canada

Work Type

Full time

Experience Level

7+ years of experience in delivery management and technical program management

Education Level

AWS or Azure cloud certifications

Benefits

A comprehensive Total Rewards Program including bonuses and flexible benefits
Competitive compensation
Commissions
Stock where applicable
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team
A world-class training program in financial services
Flexible work/life balance options
Opportunities to do challenging work

About the Company

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC.
We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world.
Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities.
RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

Equal Opportunity

We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world.
RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.