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About the Role

Cultivate brand awareness for assigned client assets to reach target audiences and engage the submarket through regular social involvement in local events. Ensure operational and sales best practices are consistently implemented throughout the portfolio to achieve established goals for sales and service.

Responsibilities

• Cultivate brand awareness for assigned client assets to reach target audiences.
• Engage the submarket through regular social involvement in local events.
• Ensure operational and sales best practices are consistently implemented throughout the portfolio to achieve established goals for sales and service.
• Assist in the onboarding of new leasing team members to communicate sales and service expectations and client vision.
• Mentor leasing associates who may be struggling in a particular area.
• Assist in additional training if a team member does not meet the secret shop internet, telephone, or onsite shop benchmark.
• Establish corporate outreach contacts, specifically targeting HR contacts for preferred employers in our target markets.
• Evaluate resident demographic report monthly to identify potential trends seeking a large employer base bringing employees/residents to the property.
• Identify and target potential traffic sources specific to community's submarket using trackable methods.
• Attend monthly resident activities to promote referrals and research community demographics.
• Complete monthly competitor secret shops and report back on concessions, new trends in the market, and/or recruit new talent.
• Create excitement within teams through encouragement, positive affirmations, and leadership.
• Assist Property Manager and/or Regional Manager in data collection/entry and pricing recommendations.
• Assist Property Manager and/or Regional Manager in pricing analysis by walking the site for premiums, identifying SWOT against market comps.
• Assist in "preleasing kick off" of each new opening in the portfolio to ensure all grand opening standards are carried out.
• Ensure the team has all necessary tools for success.
• Communicate and identify the art of the tour/tour path (outlining the overall resident experience) from start to finish.
• Assist with creative and/or brand collateral for new assets.
• Attend manager/client weekly leasing calls to help carry out the goals of the property.
• Submit proposed weekly schedule to the RVP and Regional Managers supervising the client portfolio.
• Perform any other duties assigned by the Property Manager, Regional Manager, or RVP.

Requirements

• Must have experience in sales and service.
• Must be able to mentor and train team members.
• Must be able to establish corporate outreach contacts.
• Must be able to evaluate demographic reports.
• Must be able to identify and target traffic sources.
• Must be able to attend resident activities.
• Must be able to complete competitor secret shops.
• Must be able to create excitement within teams.
• Must be able to assist with data collection/entry and pricing recommendations.
• Must be able to assist with pricing analysis.
• Must be able to assist with "preleasing kick off".
• Must be able to assist with creative and/or brand collateral.
• Must be able to attend manager/client weekly leasing calls.
• Must be able to submit proposed weekly schedules.

Skills

• Sales
• Service
• Mentoring
• Training
• Corporate Outreach
• Data Analysis
• Market Research
• Leadership
• Communication
• Brand Management

About the Company

• ZRS Management is a company that manages properties.

Equal Opportunity

• ZRS Management is an equal opportunity employer.
• We celebrate diversity and are committed to creating an inclusive environment for all employees.