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About the Role
The Bilingual Family Support Counselor provides family-centered mental health counseling, support, crisis intervention, and care coordination services for youth and their families. Services are delivered in homes, schools, and community settings to help youth and families build stability, strengthen relationships, and address challenges impacting their well-being.
Responsibilities
- Provide counseling and case management services for enrolled youth and their families.
- Support clients and families in connecting to natural supports and community-based resources.
- Provide crisis intervention and other mental health services in client homes, schools, and other community locations.
- Participate in treatment reviews, program staff meetings, and Individualized Education Program (IEP) meetings.
- Complete mental health notes, paperwork, and service tracking documentation.
- Assist with planning arrangements and transportation for school, therapy appointments, and court hearings.
- Participate in providing emergency on-call response as scheduled.
- Utilize crisis communication and de-escalation techniques, including intervening with the students’ behavioral program through physical management.
Requirements
- Bachelor's degree OR Associate degree or equivalent + 1 year of applicable experience OR High School Diploma/GED + 2 years of applicable experience.
- Applicable experience can include paid or unpaid experience working with youth or families or working in the social services field.
- Must own a vehicle, possess a valid driver's license, and have a clean driving record.
- Must be at least 21 years of age.
- TB test clearance, fingerprinting clearance, and any other state/federal licensing or certification requirements.
- Experience working with children/youth and families with complex and enduring needs preferred.
- Experience implementing family-focused services preferred.
Skills
- Bilingual proficiency
- Crisis intervention
- Care coordination
- Trauma-informed care
- Culturally responsive services
- Family-centered services
- Strengths-based approach
- Individualized services
- Crisis communication
- De-escalation techniques
- Physical management
Location
- Home
- School
- Community settings
Work Type
- Full-time
- Hybrid
- On Call
Experience Level
- 1 year of applicable experience (with Associate degree)
- 2 years of applicable experience (with High School Diploma/GED)
Education Level
- Bachelor's degree
- Associate degree
- High School Diploma/GED
Salary/Compensations
- $29.26 - $31.76 per hour
- Salary increases each year
- Additional compensation for passing the bilingual proficiency exam
Benefits
- Mileage reimbursement for on job travel
- Stipends for emergency on-call shifts
- Comprehensive employee benefits package
- Medical, dental, vision, chiropractic, acupuncture, and fertility coverage
- Short and long-term disability, family leave, and life insurance
- Partially paid premiums for dependents
- 403b retirement plan
- Employer-Paid Assistance Plan
- Public Service Loan Forgiveness certified employer
- Promotional opportunities across California and Washington
- Specialized training and development opportunities
About the Company
- Seneca Family of Agencies has been nominated among the Bay Area’s Top Workplaces for nearly a decade.
- Committed to providing traditionally marginalized communities with outstanding mental health, community-based, and educational services.
- Actively engage in conversations and training on Diversity, Equity, and Inclusion to promote equity and justice for the youth and families served.
Equal Opportunity
- Seneca is committed to building a diverse staff.