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About the Role

The Associate Director plays a key role in developing and executing the Client & Account Data overall strategy and goals within Capital Markets. This role supports Global Sales and Trading businesses and stakeholders in maintaining and remediating account & client data across various product processing systems. It also ensures applications and datasets are updated and consistent with counterparty requirements, supporting data governance, quality controls, and business/regulatory initiatives.

Responsibilities

Manage a team of managers across multiple locations that maintain global client & account data
Manage requests from multiple business areas, understanding E2E process and trade flows
Allocate resources and manage priorities to effectively meet goals and objectives
Work closely with IT teams to update new logic changes to ensure reports meet current standards
Help new system integrations that are developed to streamline the current flow of client data
Provide coaching and mentorship focusing on team development and learning
Work collaboratively with business partners, IT and CLMG
Be accountable to senior management around metrics, timelines & project expectations
Prepare materials for distribution among senior forums
Proactively seek out efficiencies in processes
Proactively escalate issues and coordinate with the leadership team
Optimize client & account processes to reduce cycle time, manual effort and improve end user experiences and realize cost savings
Link multiple functions and processes to a common source of data
Maintain documentation outlining data lineage pertaining to all client & account related reference data
Work closely with management and supporting teams, providing input on all initiatives impacting client & account data applications
Support delivery of client & account data remediation activities
Develop and oversee client & account data quality reporting
Ensure senior management is informed of data quality issues and operational risks
Maintain documentation outlining client & account data lineage
Act as a subject matter expert on client & account related projects

Requirements

5-7 years in leadership roles in a Financial Institution, supporting business Analysis, data Analysis, or a related role within financial services
Experience working in a data-intensive environment with exposure to multiple source systems and complex data flows
Excellent Communication skills
Strong PC skills, particularly Microsoft office
Ability to work in fast paced environment with frequent distractions and changing priorities
High standards for accuracy and efficiency
Demonstrates initiative and seeks to solve problems beyond immediate area of influence
Ability to maintain strong attention to detail and meet deadlines in high-pressure situations
Facilitates cross-department information flow and best practice sharing
Builds and matures relationships across the organization
High level of client focus
Leadership skills & ability to provide growth for members of the team
Strong verbal and written communication skills
Experience with reference data and Capital Markets processes and Operations
Project team experience in supporting the delivery of components of complex projects
Proficiency in Excel including advanced functions
SQL familiarity is an asset

Skills

Decision Making
Detail-Oriented
Financial Risk Management (FRM)
Interpersonal Relationship Management
Interpersonal Relationships
Long Term Planning
Results-Oriented
Risk Management
Treasury Management
Communication skills
PC skills
Microsoft office
Excel
SQL

Location

RBC CENTRE, 155 WELLINGTON ST W:TORONTO
Toronto
Canada

Work Type

Full time

Experience Level

Associate Director
5-7 years in leadership roles

Benefits

A comprehensive Total Rewards Program including bonuses and flexible benefits
Competitive compensation
Leaders who support your development through coaching and managing opportunities
Work in a dynamic, collaborative, progressive, and high-performing team
Opportunities to do challenging work
Flexible work/life balance options

About the Company

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC.
We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world.
Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities.
RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
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Qualified applicants may be contacted to review their resume in more detail.