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About the Role

The Server/Bartender is responsible for the complete set up of the dining and bar area, serving and mixing drinks, maintaining bar cleanliness, ensuring quality service, and managing liquor inventory.

Responsibilities

• Maintain a warm and friendly demeanor at all times.
• Provide attentive, friendly, and courteous service to guests, managers, and employees.
• Set up the bar according to hotel standards.
• Prepare beverages and cocktails according to mixing and presentation standards.
• Serve guests in a professional and courteous manner.
• Break down the bar, storing liquor, supplies, and equipment according to standards.
• Follow all state liquor laws.
• Maintain knowledge of hotel services and facilities.
• Abide by all hotel policies and safety rules.
• Follow procedures for serving liquor to prevent issues with intoxicated guests.
• Respond to guest problems, complaints, and accidents.
• Maintain knowledge of fire exit and extinguisher locations and operation.
• Keep bar and service areas clean and tidy.
• Ensure overall guest satisfaction.

Requirements

• Flexible availability including long hours.
• Ability to lift, carry, push, or pull up to 50 pounds occasionally and 20 pounds frequently.
• Ability to stand for the duration of the shift.
• Effective verbal and written communication skills.
• Ability to multitask and prioritize departmental functions.
• Attend all required meetings and trainings.
• Maintain regular attendance according to hotel standards.
• Maintain high standards of personal appearance and grooming.
• Ability to cross-train in other hotel areas.
• Maintain confidentiality of information.
• Demonstrate initiative in anticipating guest and operational needs.
• Availability: Monday-Wednesday PM.

Work Type

• Hourly

Experience Level

• Experience in hotel or a related field preferred.

Education Level

• High School diploma or equivalent preferred.

About the Company

• Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management.
• Global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
• 30-year track record as an innovator in the hospitality industry.
• Provides expert guidance through all stages of the property cycle.
• Develops a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts.
• Utilizes industry-leading revenue management tools to drive outperformance and maximize asset value.
• Trusted partner for top ownership groups and major hotel brands.