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About the Role

As a Delivery Specialist at Volvo Cars Toronto, you will support Sales Consultants by handling administrative duties, vehicle preparation, and performing vehicle deliveries to clients. This role offers an excellent opportunity to develop customer service and communication skills while entering the automotive industry.

Responsibilities

• Coordinate all paperwork with F&I Managers and Sales Consultants.
• Perform vehicle deliveries with clients.
• Ensure Sales Consultants complete a follow-up phone call the day after delivery.
• Park trade-in and lease return vehicles in the back parking lot.
• Tag keys for trade-ins and lease returns and give them to the appropriate person.
• Ensure all signatures are obtained and all paperwork is completed upon delivery.
• Pre-check vehicles two hours prior to delivery.
• Communicate any discrepancies with the customer and/or vehicle to the Sales Manager.
• Explain the purpose and process of the CSI Survey to the client.
• Perform an introduction to the Service and Parts department.
• Perform all administrative duties requested by Management.

Requirements

• High school diploma or equivalent.
• Ability to read and comprehend instructions and information.
• Valid Ontario G Driver’s Licence.
• Clear Driver’s Abstract.
• Valid OMVIC registration is an asset.
• Strong business acumen.
• Professional appearance.
• Excellent communication skills: verbal and written.
• Excellent customer service skills.

Skills

• Communication skills
• Customer service skills
• Business acumen
• Attention to detail
• Time management
• Organizational skills
• Interpersonal skills
• Team building skills

Location

• Greater Toronto Area

Work Type

• Full-time

Experience Level

• Entry-level

Education Level

• High school diploma or equivalent

Salary/Compensations

• Estimated income $50,000.00+ per annum (Base + Bonus and Commission)

Benefits

• Excellent Group Benefits package
• Group RRSP Contribution program
• Work/life balance
• Training and support programs
• Boot and tool allowance
• Tuition reimbursement program
• Corporate support
• Mentorship and development
• Unlimited careers opportunities within the automotive group

About the Company

• AWIN is a premier network of 23 luxury automobile dealerships and 3 state-of-the-art collision centers in the Greater Toronto Area.
• The company values its customers and employees and is invested in principles for success.
• AWIN values doing business with integrity and adheres to the highest ethical standards.

Equal Opportunity

• AWIN is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation during any stage of the recruitment process, please indicate this in your cover letter (or email).