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About the Role

This customer service and sales role is responsible for providing excellent service while ensuring a healthy and safe work environment. As a Sales Associate, you will contribute to Goodwill's mission by supporting the success of the donated goods retail business, helping to create jobs and opportunities within the community, and promoting environmental sustainability through the reuse and recycling of donated goods.

Responsibilities

Provide world-class customer service by helping customers, answering questions, and sharing your passion of our mission on the sales floor.
Support with cashier responsibilities at the cash register with customer purchases.
Help to keep the store look clean, organized, safe and full of fresh store items.
Maintain acceptable product standards.
Follow Goodwill’s Policies and Health & Safety guidelines.
Contribute to teamwork with added activities.
Merchandising, learning how to organize and display items on sales floor.
Ensure a constant flow of processed goods onto the sales floor.
Place merchandise in the correct location according to department, category and sales floor layout

Requirements

Enthusiastic attitude: excited to work with other people and teams.
Flexibility: able to work at different times, including days, evenings, and weekends.
Communication: clear and effective interacting with team members and customers to create a positive workplace.
Problem solving: finding solutions to problems, being accurate, and using simple math i.e. counting, adding and subtraction.

Skills

Customer service
Sales
Cashier
Merchandising
Communication
Problem solving
Basic Math

Location

Southwestern Ontario

Work Type

Full-time
Part-time

Experience Level

No experience needed

Benefits

Dental/health benefits available for full-time and some part-time positions (based on hours worked).
Registered Pension Plan opportunity for various roles.
Employee discounts at retail stores.
Equitable access to skills training & coaching, scholarships, and educational credentials.
Individual personal and professional development support with Life Coach & Employee Assistance Program.
Work-life balance with scheduling flexibility.

About the Company

Goodwill Industries, Ontario Great Lakes is a leading non-profit organization committed to changing lives and communities through the power of WORK.
Ready to work or not, a job at Goodwill is a path to work readiness.
Our organization strives to create a workplace which is welcoming and respectful to all where every employee and member feels valued and supported.
Mission: To strengthen people and communities through the power of work.
Vision: Everyone working and thriving in inclusive, sustainable communities.
Values: Mission-Driven Impact, Inclusion, Dignity, Compassion, Resilience, Accountability.

Equal Opportunity

We are an equal opportunity employer.
We are committed to inclusive, barrier-free recruitment and selection processes, and work environment in accordance with the Accessibility for Ontarians with Disabilities Act (AODA).
We will be happy to work with applicants requesting accommodation at any stage of the hiring process.