Client Advocate - Life Sciences at WTW | New York | Rezi

Client Advocate - Life Sciences at WTW

Client Advocate - Life Sciences

WTW · New York

1 weeks ago

Client Advocate - Life Sciences

WTW · New York

11 days ago
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About the Role

Responsible for managing internal service processes and client relationships within the Life Science & Digital Healthcare Practice. This role supports clients dedicated to advancing the greater good and offers an opportunity to make a global impact.

Responsibilities

  • Manage and retain client relationships as a consultative advisor, assessing client risk profiles and determining insurance needs.
  • Develop and nurture market and carrier relationships within serviced industries.
  • Stay updated on FDA news, regulations, and biotechnology industry trends impacting clients.
  • Partner with production teams to align service offerings and deliver client needs.
  • Independently prepare, plan, and conduct client meetings, including renewal strategy and stewardship.
  • Broker and negotiate insurance lines of coverage, including complex Products Liability placements, directly with markets or strategically using wholesalers.
  • Manage preparation of new business RFPs, market new and renewal accounts, and develop service calendars.
  • Provide strategic management for new and renewal business risk identification and program design.
  • Participate in prospecting activities to identify and close new business.
  • Serve as a subject matter expert, staying abreast of industry trends and evolving specializations.
  • Perform thorough contract reviews for clients.
  • Manage database files and input information accurately within agency management systems.
  • Provide mentoring and coaching to Account Managers and Account Coordinators.
  • Perform other special projects as assigned.

Requirements

  • Must be a strategic and self-driven professional.
  • Must bring rigor and a sense of fun to work.
  • Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this job opportunity.

Skills

  • Risk assessment
  • Insurance negotiation
  • Client relationship management
  • Market analysis
  • Regulatory compliance
  • Contract review
  • Database management
  • Mentoring

Location

  • Remote – United States

Work Type

  • Remote
  • Full-time

About the Company

  • The Life Science & Digital Healthcare Practice is committed to excellence and delivering world-class service to distinguished clients.
  • The practice fosters a collaborative culture where teamwork is central to its mission.
  • Clients are dedicated to advancing the greater good.