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About the Role

The Operations Specialist - Virtual Events role is responsible for the strategy, logistics, and execution of virtual sessions for Gartner prospects and clients across the marketing funnel. This role supports sales activity by attracting, engaging, and converting leaders and their teams through compelling Gartner insights and experiences. The ideal candidate is highly organized, detail-oriented, data-driven, and collaborative, with a strong ability to manage multiple priorities in a fast-paced environment. They are innovative, adaptable, and comfortable working both independently and across teams. This role will report to the Manager, Marketing.

Responsibilities

Host and execute live virtual sessions by introducing presenters, delivering scripted remarks, providing audience guidance, managing promotional announcements, and operating webinar platforms.
Coordinate event preparation and logistics by managing rehearsals, presenter access, training, materials, and session assets.
Manage content publishing and presentation materials by collecting, reviewing, editing, and uploading presentations, scripts, and promotional content.
Ensure program quality and readiness by maintaining accurate documentation, monitoring event details, and proactively resolving issues.
Coordinate stakeholder communications by supporting presenters, sales teams, prospective clients, and internal partners.
Support program operations and reporting by managing registration tracking, stakeholder updates, participation reporting, and promotional requests.
Serve as a cross-functional liaison by collaborating with research, marketing, and operational teams to align priorities, manage deadlines, and support program objectives.
Analyze program performance by monitoring audience engagement, registration trends, and session metrics.
Improve program effectiveness by evaluating workflows, promotional channels, and operational processes.
Advance innovation and operational excellence by recommending new approaches, supporting pilot initiatives, and implementing best practices.

Requirements

Bachelor’s degree in marketing, business, or related field preferred
Experience with virtual platform content preferred
2-3 years of marketing, operations and/or related experience
Experienced user of Excel and PowerPoint
Familiarity with Google Drive
Effective oral and written communication skills
High level of accuracy and proven attention to detail with excellent organizational skills
Project Manager mindset who can juggle multiple, competing priorities simultaneously
Process-oriented individual who looks to maximize efficiencies in new or existing procedures
Someone who is both independent in handling their responsibilities yet willing and able to collaborate with others
Analytical mindset that can delve deep into metrics and data to find the narrative behind the numbers
Someone who likes an engaging and swift atmosphere that is deadline-dependent and always on the move

Skills

Excel
PowerPoint
Google Drive
Communication skills
Organizational skills
Project management
Process improvement
Collaboration
Analytical skills

Location

Virtual

Work Type

Hybrid
Virtual

Experience Level

2-3 years

Education Level

Bachelor's degree

Benefits

Competitive salary
Generous paid time off policy
Charity match program
Medical, Dental & Vision Plans
Parental Leave
Employee Assistance Program (EAP)
401K matching
Collaborative, team-oriented culture
Professional development
Unlimited growth opportunities
World-class benefits
Highly competitive compensation
Disproportionate rewards for top performers

About the Company

Gartner’s research and insights help business leaders make more effective decisions every day.
At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.
Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.
Since our founding in 1979, we’ve grown to 20,000 associates globally who support over 13,000 client enterprises in ~90 countries and territories.
We do important, interesting and substantive work that matters.
Our vast, virtually untapped market potential offers limitless opportunities for you to grow professionally and flourish personally.
We hire remarkable people who collaborate and win as a team.
Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.
We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results.
Gartner is the world authority on AI.
At Gartner, you’ll join a company at the very center of the AI revolution.
Gartner has proactive, objective guidance throughout clients’ AI journeys.
We set the standard for how organizations leverage artificial intelligence to drive meaningful impact.
You’ll have access to unmatched resources, expertise, and technology, and play a key role in helping Gartner and our clients innovate and grow as we leverage AI to transform business and technology landscapes.
It’s an exciting time to be at Gartner, with limitless opportunities to make a real impact, grow your skills, and build a lasting, meaningful career in a field that’s reshaping the way we operate.

Equal Opportunity

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.
Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability.
You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to ApplicantAccommodations@gartner.com.