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About the Role

As an RV Parts Advisor, you will manage and organize RV parts and accessories inventory, assisting customers and service technicians in identifying, locating, and purchasing parts. This role requires strong customer service skills, a solid understanding of RV components, and efficiency in a fast-paced environment.

Responsibilities

• Greet customers and assist them in identifying the RV parts and accessories they need.
• Provide expert advice on parts selection, compatibility, and installation.
• Process customer orders promptly and accurately.
• Maintain an organized and well-maintained inventory of RV parts and accessories.
• Monitor stock levels and reorder supplies as needed.
• Conduct regular audits to ensure accurate inventory counts.
• Stay informed about the latest RV models, components, and accessories.
• Provide technical information and guidance to customers and staff.
• Collaborate with service technicians to ensure accurate parts identification.
• Actively promote sales of RV parts and accessories.
• Recommend related products or upgrades to enhance customers' RV experience.
• Upsell additional items or services when appropriate.
• Process incoming shipments, verify contents, and update inventory accordingly.
• Ensure proper labeling, pricing, and placement of products on the sales floor.
• Work closely with suppliers to resolve any discrepancies in shipments.
• Build and maintain positive relationships with customers and suppliers.
• Address customer inquiries, concerns, and returns in a professional manner.
• Strive for customer satisfaction through excellent service.
• Collaborate with other departments, especially the service and sales teams, to streamline processes and improve customer service.
• Communicate effectively with colleagues to share information about inventory and customer needs.

Requirements

• Previous customer service experience is preferred.
• Previous RV product or camping lifestyle experience preferred.
• Ability to work daily on a computer and perform internet searches as needed.
• Excellent organization and follow up skills are required.
• The ability to follow department procedures and policies.
• A Valid Driver License is Mandatory.

Work Type

• 5-day work week

Salary/Compensations

• $40k-$45k

Benefits

• Medical, dental, vision, disability, FSA's, and life insurance
• Paid Time Off and paid holidays
• 401K
• Pet Insurance
• Employee Assistance Program
• Training and Development Programs
• Legal Coverage
• Identity Theft Protection
• Referral Program

About the Company

• Blue Compass RV based out of Fort Lauderdale is the fastest growing RV Company with more than 100+ RV dealerships across the country!
• We staff each dealership with the best people in the business.
• We are known for the great care we take with customers and associates alike.
• You are not just an employee with our company, you are family.
• We invest in our employees with our training and development programs and want to see you advance in your career with us.

Equal Opportunity

• Blue Compass RV is an equal opportunity employer and maintains a drug- and alcohol-free workplace.
• Some positions may require applicants to possess a valid driver's license and have a good driving record.