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About the Role
This is a full-time, guest-facing, sales-focused role where success is measured and rewarded. It’s fast-paced, performance-driven, and designed for people who love a challenge. This role is also your entry point to club leadership, offering a path to roles like General Manager, Sales Manager, and Area Leader.
Responsibilities
- Connect with new guests the moment they walk in the door.
- Lead club tours that showcase the value of our facilities and inspire guests to commit to their fitness goals.
- Make follow-up calls to past guests, trial pass users, referrals, and previous members.
- Set daily appointments with prospects through outbound calls, walk-ins, and digital leads.
- Upsell family add-ons, promote premium services, and turn casual conversations into committed members.
- Get referrals from new members by creating excitement and delivering great first impressions.
- Support the front desk with check-ins, guest passes, and basic service needs.
- Track daily metrics and consistently meet performance targets.
- Drive community engagement by attending local events, collaborating with nearby businesses, and increasing brand awareness.
- Take pride in how the club looks, feels, and operates every day.
- Participate in team huddles, sales training, and mentorship sessions.
Requirements
- Self-Discipline – Show up prepared, focused, and consistent.
- Resilience – Bounce back from a “no,” keep going, and never lose your spark.
- Competitiveness – Want to win and achieve top performance.
- Confidence and Coachability – Believe in yourself but stay open to feedback and learning.
- Passion for Fitness – Care about helping others live healthier lives.
- People Skills – Connect quickly, ask great questions, and move conversations forward.
Skills
- Sales
- Communication
- Customer Service
- Lead Generation
- Upselling
- Community Engagement
- Performance Tracking
Location
- Austin, TX
Work Type
- Full-time
- Guest-facing
- Sales-focused
Experience Level
- Entry-level
Salary/Compensations
- $40k – 50k+ Annually ($20/Hourly + Bonus/Contest)
Benefits
- Guaranteed $20/hr base pay, 40 hours/week
- Predictable scheduling across morning, evening, and weekend shifts
- Sales contests and incentives with extra cash, perks, and recognition
- Paid, structured sales training through our EPIC onboarding program
- Hands-on coaching from experienced Club Managers, Area Managers, and Regional Directors
- Clear paths to leadership
- Free gym membership and full access to all club amenities
- Employee discounts on supplements, personal training, and branded gear
- High-energy work environment
- Mission with meaning
About the Company
- Fitness Connection believes anyone can succeed in this role and is looking for resilient, competitive, high-energy individuals.
- Fitness Connection is more than a gym; it’s your next move.