Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Target Resume Now
About the Role
We are currently seeking a seasoned, insightful, and innovative Director of Front Office. This role is responsible for ensuring the excellence of the entire guest experience, as well as the brand's operational and financial results.
Responsibilities
- Ensure the excellence of the entire guest experience.
- Oversee the brand's operational and financial results.
- Oversee the overall operations, finance, and marketing of our brand.
- Greet a guest.
- Ensure that every brand standard is upheld.
- Oversee the strategy for development of a new hotel.
Requirements
- Passionate about hotel operations and guest service.
- Minimum of 4 years of similar work experience.
- Expert in hotel rooms division operations.
- Strong leader.
- Proven track record in guest and team member engagement.
- Excels at communication, both verbal and written.
- Flexible and willing to meet the demands of a 24-hour operation.
Skills
- Service
- Leadership
- Communication
- Verbal communication
- Written communication
Location
- Starwood properties
Work Type
- Full-time
Experience Level
- Senior
Education Level
- Post-secondary diploma or degree would be a plus
Salary/Compensations
- $105,000-$110,000.00 + 10% annual bonus target
Benefits
- Complimentary parking at an offsite garage
- Company paid health insurance
- 18 days PTO accrual (starting)
- 401k w/ company match
- Discounted rates at all Starwood properties
About the Company
- Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group.
- As a mission-driven company, our purpose is our true north, and our compass guides the way.
- The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in.
Equal Opportunity
- Starwood Hotels is an Equal Opportunity Employer.
- We believe in a diverse, sustainable workforce with an empowered, inclusive culture.
- We are committed to non-discrimination on any protected basis covered under applicable law.
- If you require any special accommodations, please visit People Operations.