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About the Role
The Night Operations Assistant supports overnight residence operations by collaborating with Front Desk, Housekeeping, Residence Life, and Public Safety teams. The role ensures a welcoming and safe environment for residents and conference guests, manages after-hours facility concerns, enforces policies, and provides administrative support at the front desk.
Responsibilities
- Support overnight residence operations
- Collaborate with Front Desk, Housekeeping, Residence Life, and Public Safety departments
- Attend to after-hours facility concerns including urgent cleaning and minor repairs
- Perform occasional conference room setups
- Encourage student responsibility for residence cleanliness and maintenance
- Promote building security and community safety expectations
- Enforce residence policies
- Resolve minor maintenance issues
- Develop positive working relationships with staff and departments
- Maintain student and guest information using software applications
- Act as the primary information resource for students, guests, and contractors
- Direct calls, visitors, and contractors to appropriate personnel
Requirements
- Two-year diploma in Hospitality, Law and Security, Social Work, or equivalent
- First Aid and CPR certificate
- Minimum of one year of experience in building maintenance, security, hospitality, or a residential environment
Skills
- Building maintenance
- Security operations
- Hospitality services
- Policy enforcement
- Conflict resolution
- Administrative support
- Customer service
Location
- North Campus, Toronto, Ontario
- Lakeshore Campus, Toronto, Ontario
Work Type
- Full-time
- Night shift (9:00 PM - 5:00 AM, Tuesday - Saturday)
Experience Level
- Minimum of one year of relevant experience
Education Level
- Two-year diploma
Salary/Compensations
- $26.01 - $30.07 per hour
- $1.75/hour shift premium for night hours
Benefits
- Supportive work culture
- Access to tools and technology for success
- Opportunity to impact a post-secondary institution
About the Company
- Humber Polytechnic is a diverse community dedicated to providing an exceptional learning experience.
- The institution is currently implementing a new strategic vision titled Builders of Brilliance.
- Student Housing operates 24/7 across two campuses with over 1,750 bed spaces.
Equal Opportunity
- Humber Polytechnic supports employment equity and encourages applications from Indigenous Peoples, racialized workers, women, LGBTQ2S+ individuals, and persons with disabilities.
- The institution is committed to an environment free from discrimination and harassment.
- Accommodations are available for applicants with disabilities throughout the hiring process.